Customer Reviews for LG - Sound Suite W7 Wireless Subwoofer - Black
Customer Rating
1
Hold off for updates
on June 5, 2026
Posted by: JGraham
I'd recommend the subwoofer if you have a 2025 or 2026 LG OLED tv that allows you to connect it directly to the tv. If you are planning on connecting it to the H7 soundbar you may want to hold off until the bugs are worked out. After three days of working with support I'm returning the subwoofer.
Quality
1
Features
1
Value
1
Response from lg.comBy LG, June 14, 2026
Hi, Jace. Thank you for sharing your experience regarding your LG subwoofer paired with your LG W7 TV setup, and we want to ensure your home entertainment system delivers the seamless connectivity and rich sound depth you expect from our engineering. We are dedicated to providing excellent audio integration and premium performance across all our entertainment products, and we want to help optimize your sound configuration.
To help manage your wireless audio connection and eliminate signal interference between your components, we recommend performing a complete power cycle by unplugging both the soundbar and the subwoofer for two minutes before restarting them to refresh the pairing cycle. It is also beneficial to position the subwoofer closer to the main bar, ensuring there are no large metal objects or active dual-band Wi-Fi routers directly between them that could disrupt the wireless audio link.
If you need further support with your unit, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^James