Customer Reviews for SANDISK - Extreme PRO 512GB Dual Drive High-Performance USB Type-A and USB Type-C Flash Drive - Black
Customer Rating
1
Don't bother there are easier ways, useless
on October 24, 2025
Posted by: Unhappy chappy
Never detects useless have to re install all the time very hit and miss terrible
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, October 27, 2025
We are so sorry to hear about your experience. Kindly be informed that, this is a simple plug-and-play drive, so it should be automatically detected when connected. Kindly ensure the drive is firmly connected and the host device is updated. If the issue continues, please contact us at: https://support-en.sandisk.com/app/askweb for troubleshooting or replacement assistance.
I ordered this product based on your info sheet that it was compatible with Mac OS + 12 operating systems. It does not work. An update is required after installation, but when I try to download it, I get a message saying that it's incompatible. As a longtime user of SanDisk products I'm frustrated, and appalled that SanDisk would make a product that is incompatible with Macs, and lie about it.
Response from SanDiskBy SM OLS, June 23, 2025
We regret the inconvenience you've faced. Please try connecting the drive to a different port or computer to ensure the issue is not port-specific. Additionally reformatting(https://support-en.sandisk.com/app/answers/detailweb/a_id/20821) the drive on a mac using Disk Utility may resolve file format issues. Please note that reformatting is a data-destructive process, so kindly backup any existing data before proceeding. If you need further assistance on this or any other SanDisk product, feel free to reach us at: https://support-en.sandisk.com/app/askweb
Very satisfied with the performance on the Mac. The SanDisk software is pretty good. You can't beat the lifetime warranty so the price premium seems to be worth it. I was installing games up to 90 GB in size and playing off the flash drive without any trouble.
Nice hardware, but the software is really bad. Previous software, now retired, was fairly good. Ugly but worked. This new version makes me think on another brards an options.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, May 12, 2025
Thanks for your feedback! We're glad you like the hardware. As for the software-the new SanDisk Memory Zone app isn't currently compatible with this drive on iPhone. However, it is fully supported on Android devices. Our team is working to expand compatibility, and we appreciate your patience in the meantime.
I have already used two pen drives of 1 tb each capacity for the last 7 to 8 years and I have never had an issue of any sort. They’re seamlessly integrating both with my ios and my android devices without having to ask for formatting permission.