Have not tried the products yet, but they arrived damaged, and it looks like they have leaked but nothing was wet. A little strange. Also, there were supposed to be hard water test strips in the kit, but there were not.
No, I would not recommend this to a friend.
Response from De'LonghiBy JSM, CST, April 20, 2023
Hello, thank you for sharing your experience with us, we are sorry to hear that you were not completely satisfied with your order. We would love to rectify this matter for you. Please contact us at 1 (866) 528-8323 Monday - Friday 9:00am-8:00pm Eastern standard and refer to ticket number 4019345. Thank you.