Customer reviews from De'Longhi
De'Longhi - Coffee Care Kit - White
Average customer rating
4.5
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
21
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
2
88%of customers recommend this product.
(
21 out of
24)
Customer Reviews for De'Longhi - Coffee Care Kit - White
Posted by: JimP
Verified Purchase:Yes
We love our coffee maker—actually a Wolf built-in made by DeLonghi. While not too complicated the descaling steps and diagrams could be made easier to follow—especially for those doing their first descale
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: NoriDeg
Verified Purchase:Yes
We have used the descaler on both of our Delonghi machines over the past four years and not had any problems with calcium build up. It does a superb job of keeping the machines clean even with the hard water we have. Highly recommended.
Written by a customer while visiting De'Longhi
Posted by: Bunny1919
Verified Purchase:Yes
Just what I needed to keep my Espresso Machine running in top condition! Also excellent, swift service!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: WordsnCoffee
Verified Purchase:Yes
The products are fine. However, I wish it were easier to find tutorial videos on your YouTube site that are specific to my model.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Niccolo
Verified Purchase:Yes
The machine is making a lot of noise and fails to produce enough steam to make a cup. It seems to have some malfunction. What should I do?
No, I would not recommend this to a friend.
Response from De'LonghiBy Delonghi Reviews, February 28, 2024
Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-877-977-3578.
Written by a customer while visiting De'Longhi
Posted by: Kristin in ATL
Verified Purchase:Yes
Our DeLongi espresso machine flashed red buttons and quit. We needed to do the yearly descale. I bought the kit listed online. It arrived quickly and well packaged (no leaking product). We followed the directions online for our model and had fresh cappuccinos within the hour. (Read your machine’s instructions carefully, there is an extra product in this kit you may not need).
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Nanas coffee
Verified Purchase:Yes
Products worked great. Was able to have a cup of coffee after the descaling was done.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Gualy
Verified Purchase:Yes
Nice kit to use for my machine. At the present time I don't used the kit yet.
Written by a customer while visiting De'Longhi