Customer reviews from Tide
Tide - Simply Liquid Laundry Detergent, Refreshing Breeze, 117 oz., 89 Loads
Average customer rating
3.4
(247 Reviews)
Rating breakdown 247 reviews
5 Stars
121
4 Stars
27
3 Stars
13
2 Stars
13
1 Star
73
54%of customers recommend this product.
(
104 out of
192)
Customer Reviews for Tide - Simply Liquid Laundry Detergent, Refreshing Breeze, 117 oz., 89 Loads
Customer Rating
1
Refreshing Breeze smells like poison
on April 14, 2024
Posted by: AB99
Refreshing Breeze smells so strong and to me it smells like poison. My clothes have such a strong odour from it and I can barely breathe this in without feeling sick. I feel like this scent is poisoning me. What happened to the good old original Tide scent? Why make this toxic scent? It’s disgusting, and I will never buy it again.
Pros: Price
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, April 17, 2024
Thank you for bringing this to our attention, and we hope you're feeling better. Sorry you feel this way about the scent and we'd recommend discontinuing use at this time. Please reach out to us at your earliest convenience, we'd like to collect further details from you about your experience. You can reach us Monday through Friday, 9:00am - 6:00pm EST, at 1-800-879-8433. Thank you, and we look forward to hearing from you.
Written by a customer while visiting Tide
Customer Rating
1
Brown, nasty looking
on May 5, 2024
Posted by: Sephilli
I bought this at night, took it home and it was brown/sludgy (definitely did not get any sunlight on my watch like Tide is trying to say)
It’s very concerning that ALL the reviews are the same, yet you are telling us it’s due to “direct sunlight” 🤔
Horrible product! You should be refunding everyone who buys this and for Gosh sake take it off the shelf!
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
It's brown and smells awful
on May 10, 2024
Posted by: Paulie69
Are you kidding me? Dozens of people telling you that the smell is awful and that the liquid is brown and you're blaming it on sunlight in a plastic bottle where no light can get in? Seriously!
Do not buy do not use do not pass go do not collect 200.
Do not buy do not use do not pass go do not collect 200.
Pros: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, May 13, 2024
Thanks for bringing this to our attention and we're sorry to hear your detergent arrived in this condition. Please feel free to call us at (800) 879-8433 to share more, and we'll be happy to see how we can further assist you.
Written by a customer while visiting Tide
Customer Rating
5
Favorite Tide!
on May 19, 2024
Posted by: KetoMom15
I came to this website to find out if there is a fabric softener sheet that’s recommended with this detergent. I am really surprised to see so many issues people have had with this. I’ve been using this product for one year and I absolutely love it. Luckily, I’ve never received a bottle that was not blue liquid. I like the scent as well as the job. It does cleaning my family’s clothes. I also love the value as this version of Tide as it is usually priced a couple dollars less than my previous Tide version or is on sale! Great job, Tide!!
Pros: Price, Satisfaction, Smell
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
5
Love my Simply Tide
on June 19, 2024
Posted by: Nikki901
I love this product, I’ve been using it for about three years now. It clean my clothes very well and the smell is amazing. I love it!
Pros: Price, Satisfaction, Smell
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Very Disappointing Brown Goo!
on June 26, 2024
Posted by: ChipleyKosy
Purchased this just now, and get home to find out it is brown. Unless Tide left it in the sun, it’s another reason it’s brown. My wife was very upset on spending retail price and get told to put it aside and buy more???? Really, just go buy some more brown goo. Tide, you should do better.
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, June 27, 2024
We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
3
Brown liquid that smells bad
on September 14, 2024
Posted by: Greenplanet22
Another purchaser who found the detergent to be brown, sludgy, and with a bad smell.
It still seems to clean, but the smell is off-putting.
It still seems to clean, but the smell is off-putting.
Cons: Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, September 16, 2024
We're sorry to hear the color of your Tide Detergent is not what you expected! Please know we thoroughly test our products to ensure they reach you in the best condition. This is not a situation we’d want you to have with our detergent. Our team would recommend discontinuing the use of this bottle however, we ask that you hold onto it so we can gather some further info for our Quality Team. When you have a moment, please give us a call at (800) 879-8433 Monday-Friday 9 AM - 6 PM EST
Written by a customer while visiting Tide
Customer Rating
1
Brown and Green sludge
on September 22, 2024
Posted by: SanDiegoSteve
I poured some to wash a load of clothes and it was brown green with dark brown residue in it. It was disgusting I put some in a clear cup and the garage sink to make sure I was seeing the true color too. I grabbed my wife and she agreed it was bad. I poured the remainder of the bottle down the garage sink to get rid of the gross detergent. I have never seen anything so nasty I had to wash my clothes a 2nd time to get this crap out of my clothes with a different detergent.
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, September 23, 2024
We're sorry to hear the color of your Tide Detergent is not what you expected. Please know we thoroughly test our products to ensure they reach you in the best condition.
Our team would recommend discontinuing the use of this bottle. Once we gather some info it would be best to toss it, and we can reimburse you for a new bottle.
When you have a moment, please give us a call at (800) 879-8433 Monday-Friday 9 AM - 6 PM EST.
Our team would recommend discontinuing the use of this bottle. Once we gather some info it would be best to toss it, and we can reimburse you for a new bottle.
When you have a moment, please give us a call at (800) 879-8433 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting Tide