Customer reviews from Tide
Tide - Simply Liquid Laundry Detergent, Refreshing Breeze, 117 oz., 89 Loads
Average customer rating
3.4
(247 Reviews)
Rating breakdown 247 reviews
5 Stars
121
4 Stars
27
3 Stars
13
2 Stars
13
1 Star
73
54%of customers recommend this product.
(
104 out of
192)
Customer Reviews for Tide - Simply Liquid Laundry Detergent, Refreshing Breeze, 117 oz., 89 Loads
Customer Rating
1
Turned disgusting brown
on October 8, 2023
Posted by: Jojo14
This is not the first review stating the detergent turned brown, so you have a quality issue. It was quite disgusting and had a smell of it being bad mixed in with the breeze smell. I have dumped a smaller bottle before and just dumped more than half of a big jug. Literally money down the drain.
Pros: Price
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, October 27, 2023
We're sorry to hear that this has been your experience, as our Tide laundry detergents do go through strict quality checks to ensure it reaches you in the best possible condition. The change in color could be caused by the product being left in direct sunlight. Always store the product in a cool, dry place away from sunlight. Also, the color may fade over time, and the product should be used within a year. We do recommend that you discard of the product. We hope that this is helpful, and we'll be sure to share your comments with our team. We'd also like to gather some additional details for our Quality Team, so please give us a call at (800) 879-8433 when you can.
Written by a customer while visiting Tide
Customer Rating
1
The smell and the color
on October 26, 2023
Posted by: Santana72
Can someone please let me know if the color changed for the refreshing breeze or did I buy a bad bottle. It’s cloudy green.
Pros: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, November 17, 2023
Thank you for sharing your experience with your recently purchased bottles of Tide Simply Clean and Fresh Liquid Laundry Detergent with Refreshing Breeze. Please know, our Quality Team works very hard to make sure every purchase will meet your expectations, so what you're describing isn't what we expect. Some Tide liquid detergent products may experience a slight change in color from blue to green over time. This change in color does not affect the product’s performance. That being said, we do understand your concerns, and we're happy to help you as best we can. Call us any Monday through Friday, from 9 AM to 6 PM, EST. On Saturdays and Sundays, we're here from 9 AM to 5:30 PM, EST. Our number is 1 (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Tide turned brown
on November 12, 2023
Posted by: Patti210
Last spring I purchased three jugs of Tide on sale. I opened them today and all three have gone dark brown! Why did this happen?
Pros: Price, Smell
Cons: Satisfaction
No, I would not recommend this to a friend.
Response from TideBy Customer Care, November 16, 2023
Thank you for sharing that your Tide Simply Refreshing Breeze turned brown. We have many quality checks in place to ensure our our products arrive to you in the perfect condition. Your detergent can turn brown over time, or if it was exposed to direct sunlight. We always recommend storing your detergent in a cool dry place away from sunlight, and using it within one year after purchasing it. We recommend disposing your Tide detergent, and replacing it with a new one. We'd like to help make this right for you, and would appreciate you giving us a call at (800) 879-8433.
-The Tide Team
-The Tide Team
Written by a customer while visiting Tide
Customer Rating
1
weird liquid
on November 21, 2023
Posted by: nicole70
i purchased a bottle of this (it was my favorite) until today i open the bottle to use it and the soap is a nasty brown/green color and smells TERRIBLE! i tried to call the company and got told i wasn’t calling during business hours. i put the bottle where my other bottles are! this is definitely a bad batch!!
Cons: Price, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, December 9, 2023
We're so very sorry to hear that this is happening. Sometimes color can change due to being exposed to extreme heat or cold. If you aren't already doing so, be sure all future detergents are stored in a cool/dry place. Please discontinue using your detergent and give our team a call at (800) 879-8433 so we can further assist you.
Written by a customer while visiting Tide
Customer Rating
1
Leaves white marks on black clothes
on November 30, 2023
Posted by: DarleneC
This product leaves white marks on black clothes. It's awful. I had to spend a lot of time scrubbing the detergent marks off my clothes. Save your money!
Cons: Satisfaction
No, I would not recommend this to a friend.
Response from TideBy Customer Care, December 9, 2023
Darlene, we're so very sorry to hear about the white marks and the amount of time it took to get rid of them. We're glad they're back to normal. Be assured this isn't what we expect when using the detergent as instructed, so we'd love to gather some details for our team and get to bottom of why this happened so we can help prevent this in the future. Please call us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
This product sucks!
on December 2, 2023
Posted by: C2002
This detergent is horrible! It's no better than extra and double the price! It didn't remove any stains even pretreated ones the detergent is thin and takes twice the amount to half way clean clothes. Clothes do not smell fresh and clean. I tried this once but never again I will stick to using Persil its never done me wrong. There are absolutely no pros to this product
No, I would not recommend this to a friend.
Response from TideBy Customer Care, December 10, 2023
Thank you so much for giving our Tide Refreshing Breeze Detergent a try. We're sorry that you weren't able to get the results you were hoping for, especially while you pre-treated your fabrics. This isn't what we expect when using the detergent as directed, so we'd love to collect some details, find a new detergent for you, and tell you how to get rid of any stains that are going on with your fabrics. Kindly call us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Brown Sledge-Like Liquid, WHAT?!
on December 8, 2023
Posted by: Anonymous
we purchased three bottles at the same time of the same detergent. The first one was fine. The second one went opened. It was brown, sludgy looking at first I thought it was motor oil the brown had slightly separated from some kind of oily base… what the heck and all my 60 years I’ve never seen such a thing occur. I was afraid that someone had filled it with a different liquid outside of the plant but no I’m hearing that this is happening from other people too! Can you please explain?
Pros: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, December 10, 2023
firstly, thank you so much for your years of loyalty and support. We're sorry that your recent batch of detergent is brown. Please discontinue using it and give us a call as it may not provide your clothes the cleaning they deserve. Please call us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
on April 5, 2024
Posted by: Anonymous
I bought this detergent last night and I too as well is experiencing the brownish color of detergent
Pros: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, April 9, 2024
Thank you for sharing that your Tide Simply Refreshing Breeze was brown. Our Tide products are put through rigorous quality checks to ensure they arrive to you in the best condition. Your Tide being brown can be a result of being exposed to direct sunlight, and we always recommend storing it in a cool dry place away from sunlight. We suggest tossing your Tide Simply, and replacing it with a new one. We'd like the opportunity to look into this further, and would appreciate you giving us a call at (800) 879-8433.
-The Tide Team
-The Tide Team
Written by a customer while visiting Tide