Customer reviews from swiffer.com
Swiffer - Sweeper Wet Mop Cloths, Fresh Scent, 24/Box - White
Average customer rating
3.1
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
30
4 Stars
16
3 Stars
13
2 Stars
17
1 Star
25
62%of customers recommend this product.
(
49 out of
79)
Customer Reviews for Swiffer - Sweeper Wet Mop Cloths, Fresh Scent, 24/Box - White
Customer Rating
5
Awesome time saver
on March 11, 2015
Posted by: LT1971
Gender:Female
[This review was collected as part of a promotion.] This is great when you want little ones to do chores, no need to worry about getting too much cleaner on the floor. Pads are premoistened which is great.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
Leaves a sticky film on my floor
on July 2, 2015
Posted by: saimag
from niles
I bought a box of 60 wipes from Costco, but have been disappointed with the results. My floor has a sticky film on it after I use it to mop the floor. And the tiles also have streaks on them. Terrible waste of money! Very disappointed Swiffer!
Response from swiffer.comBy Rose, Swiffer Team, July 10, 2015
We are so sorry to hear we have let you down. I can understand your disappointment. Usually, when the Wet Cloths leave streaks it's from a couple simple things.
If your floor is brand new, it may have a special coating to protect it during shipping, and this can cause streaking. If this is the case, using the product a few more times should solve the problem. Streaking and cloudiness can also happen if other cleaning products have been used on the floor recently. In either of these cases, using the product a few more times should solve the problem. Before you use the product on a floor for the first time, test the cleaner in a hidden area or contact the floor’s manufacturer. Also, for best results, sweep or vacuum the floor first.
If you try all of the above and are still experiencing issues, let us know. We won't stop until you have a 5-star experience! Thanks.
If your floor is brand new, it may have a special coating to protect it during shipping, and this can cause streaking. If this is the case, using the product a few more times should solve the problem. Streaking and cloudiness can also happen if other cleaning products have been used on the floor recently. In either of these cases, using the product a few more times should solve the problem. Before you use the product on a floor for the first time, test the cleaner in a hidden area or contact the floor’s manufacturer. Also, for best results, sweep or vacuum the floor first.
If you try all of the above and are still experiencing issues, let us know. We won't stop until you have a 5-star experience! Thanks.
Written by a customer while visiting swiffer.com
Customer Rating
3
This is a perfect product for me
on September 25, 2016
Posted by: Timmy56
from Atlanta GA
The problem I encounter is all of the cleaner squeezes out on the first few strokes. Then there's nothing left for the rest of the room. Wish someone would tell me what I'm doing wrong.
I would recommend this to a friend!
Response from swiffer.comBy The Swiffer Team, September 28, 2016
We're sorry to hear that's been happening and we'd like to help. Please give us a call at (800) 214-8734 when you have a moment.
Written by a customer while visiting swiffer.com
Customer Rating
4
A question for this product
on June 19, 2017
Posted by: Lilian
from Lowell, MA
This product is good, but it does not say if it is pet-friendly. I would love to know about this. It will be great if you can have labels on your pet-friendly products.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
Wet and Dry Pads to Small for the Sweeper
on July 8, 2017
Posted by: Anonymous
from Tampa, FL
The sweeper head is 17" wide and the pads are only 10". Product illustrations indicate one pad covers the sweeper head. Evidently you are supposed to use 2 pads per use? This should have been clearly indicated. I ended up finishing my job today wiping the floor on my hands and knees. If I had known pads were not made to fit the head of the sweeper, I never would have bought the thing.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, July 13, 2017
Sorry for the confusion - our Wet Mopping Cloths are designed to fit the regular Swiffer Sweeper, and it sounds like you have an X-Large Sweeper. Currently, we aren't making an X-Large Wet Cloth, but they are coming this fall! If you have any questions at all, please give us a call at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
1
Worst product ever--I will never buy it again
on July 22, 2017
Posted by: Robyn
from Roseville, Ca
The pads are dripping wet which is a mess. The pads fall off.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, July 28, 2017
We definitely understand your frustration. Please give us a call at (800) 214-8734 so we can help you further.
Written by a customer while visiting swiffer.com
Customer Rating
2
a disappointment
on August 15, 2017
Posted by: knitwit
from Riverdale, NY
I have been using Swifter products but today was a disaster. Soda was spilled on my hardwood floors under a table that holds my computer. First I tried to attach a wet swifter pad but the amount of liquid that poured off it created additional problems. Next the pad didn't stay put on the unit. I am not new to housework but at my advanced age getting down on my knees shouldn't be necessary.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, August 22, 2017
We're sorry to hear that you didn't get the easy cleaning experience you expect from Swiffer. Certainly we can understand any disappointment and frustration. We want to help you get those floors clean with ease, please give us a call at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
1
The pads don't fit!
on February 7, 2018
Posted by: Carmen
from California
I bought the swiffer XL thinking it would help me keep my floors clean. Big mistake. The pads leak all over the place when you try and place them on the swiffer. Once you put them on they come right off, so incredibly frustrating. My house is small and I end up using 3 to 4 pads to clean my kitchen and living room.
No, I would not recommend this to a friend.
By Response from Swiffer, February 9, 2018
Good news, Carmen! Our Swiffer XL Wet Mopping Cloths are now available exclusively at Home Improvement stores. We’d be happy to help you find some in your area, please give us a call at (800) 214-8734.
Written by a customer while visiting swiffer.com