Customer reviews from swiffer.com
Swiffer - Sweeper Wet Mop Cloths, Fresh Scent, 24/Box - White
Average customer rating
3.1
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
30
4 Stars
16
3 Stars
13
2 Stars
17
1 Star
25
62%of customers recommend this product.
(
49 out of
79)
Customer Reviews for Swiffer - Sweeper Wet Mop Cloths, Fresh Scent, 24/Box - White
Customer Rating
4
Great product
on August 18, 2025
Posted by: Noel
I love Swiffer Wet Cloths but I wish they would have scent free ones for customers with scent sensitivity.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
2
Use them all the time but disappointed.
on March 20, 2026
Posted by: Bestever1
from Lincoln, Nebraska
The pads in this container are not as wet as they usually are.
I would recommend this to a friend!
Response from swiffer.comBy Customer Care, May 29, 2026
We are sorry to hear that! Swiffer Wet Mopping Pads are designed to trap and lock dirt, but if they seem less wet, it could be due to storage conditions. Our products undergo rigorous quality checks, and your feedback is important to our Quality Assurance Team. We’d love to hear more about your experience and assist you further, so please call us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
2
Wonderful product but didn't like scent.
on May 27, 2026
Posted by: Angie from Nebraska
from Nebraska
I need a for wood wet mop pad that is unscented. Those of us scent sensitive people cannot tolerate the lingering odor the current ones have. Had to rewash my floor with my outdated steam mop. I have to say it was easy to use and left a streak free floor though. Please make unscented for wood floors!
I would recommend this to a friend!
Response from swiffer.comBy Customer Care, May 27, 2026
We're really sorry to hear you had this experience with our Swiffer® Sweeper™ Wet Mopping Pad Refills Open Window Fresh Scent. It must upsetting that the scent was too powerful causing such effect on your health.
We understand scent is very subjective, and we appreciate you providing us with this feedback, but this is definitely not the type of experience we want you to go through.
Please know, safety is our top priority, all our products are thoroughly evaluated to be safe when used as directed, so this isn’t what we would expect.
Please feel free to contact us at (800) 742-9220 so we can learn more about this situation and take care of you. Your satisfaction is highly important for us at Swiffer.
We understand scent is very subjective, and we appreciate you providing us with this feedback, but this is definitely not the type of experience we want you to go through.
Please know, safety is our top priority, all our products are thoroughly evaluated to be safe when used as directed, so this isn’t what we would expect.
Please feel free to contact us at (800) 742-9220 so we can learn more about this situation and take care of you. Your satisfaction is highly important for us at Swiffer.
Written by a customer while visiting swiffer.com
Customer Rating
2
Scent too strong
on June 2, 2026
Posted by: Hirene5453
It's great for a quick touch up vs. pulling out a bucket and mop, but the scent was perfumey and too strong.
Response from swiffer.comBy Customer Care, June 4, 2026
Thank you for sharing your experience regarding the Swiffer Sweeper Wet Refills, Open Window fresh. We are glad to know you like how convenient our product is and we understand how frustrating it can be when a product does not meet all of your expectations. Your feedback is highly appreciated as it help us improve our products in order for them to fulfill your needs. If you would like to share more of this experience, please contact us at the number (800) 742-9220 and our team will be more than happy to take your insights, help you with any question or concern that you may have and offer you alternatives that fit your needs! Have a nice day.
Written by a customer while visiting swiffer.com
Customer Rating
4
Cleaning Supplies…Check
on June 9, 2026
Posted by: KellieC
I usually keep a box of these handy for my swiffer mop because I am a pet owner and this is my go-to as a quick clean up. The scent is pleasant and not overwhelming but you smell the clean. Now I do think they are rather pricey considering I need a few pads to mop my entire home but I still keep these on my cleaning shelf and will as long as they are available.
Written by a customer while visiting influenster.com
