Customer reviews from Staples
Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 62XL - Tri-Color
Average customer rating
3.6
(193 Reviews)
Rating breakdown 193 reviews
5 Stars
97
4 Stars
22
3 Stars
17
2 Stars
10
1 Star
47
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 62XL - Tri-Color
Posted by: WENDY B.
Verified Purchase:Yes
So far great color and black ink. arrived in 2 days. will order again-price great compared to others. I save money and got them in 2 days
Response from StaplesBy December 3, 2021
Dear Wendy Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Written by a customer while visiting Staples
Posted by: J.L.
Verified Purchase:Yes
So far so Good. HP stopped sending me instant ink COLOR cartridges so I was forced to buy some from staples. These are way over-priced. But they do work.
Written by a customer while visiting Staples
Customer Rating
1
Didnt work. Printer didn't recognize the cartrige
on February 24, 2021
Posted by: GEORGE M.
Verified Purchase:Yes
Didn't work. Took back to Staples and exchanged for HP.
Response from StaplesBy February 26, 2021
Dear George Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Our Tru Red support team at 1-877-228-3128 is always available to assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: Katy
Verified Purchase:Yes
I am a bit hesitant to use remanufactured ink but this has been pretty good. I would expect a greater price difference between it and HP brand though.
Written by a customer while visiting Staples
Posted by: B.H.
Verified Purchase:Yes
Not compatible for my HP printer. Did not work
Response from StaplesBy July 19, 2021
We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 62XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: B.G.
Verified Purchase:Yes
The print was not as I’m accustomed to. I bought this type of cartridge because I was unable to buy HP62 ink anywhere. HP62 is now available so I’m going back. Not worth the price difference.
Response from StaplesBy May 10, 2021
Dear Beverly Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: ANN D.
from STANHOPE
Verified Purchase:Yes
The first ink order worked great. The next order the cartridge was empty. 3rd order red and blue didn't show on page just yellow and green.
Response from StaplesBy April 13, 2022
Dear Ann We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 62XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: M.G.
Verified Purchase:Yes
Last longer than named brand
Written by a customer while visiting Staples