My printer shows the cartridge is 1/2 full but my documents are not printing at all. wouldn't buy again.
Response from StaplesBy October 20, 2022
Dear MaeShirley We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 62 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
took several times loading it to get the cartridge working properly.
Response from StaplesBy November 10, 2022
Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128
Sorry I tried this brand Firstly I was sent the wrong cartridge Then when it was replaced the quality of the copies was OK but the output was VERY low before I needed to replace the cartridge
Response from StaplesBy February 22, 2021
Dear PA We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 62 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
These cartridges ran out so much faster than HP branded ones ever did! It was a complete disappointment.
Response from StaplesBy April 22, 2021
Dear Kate We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 62 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.