Ordered via on-line and picked up product the same day. How convenient is that ? Had a presentation to send that day and needed paper ink like ...now!!. What a relief that Staples has the convenient feature of ordering on-line and picking up at the store. The product was in stock and got notification via e-mail a few minutes later that I could pick up the product at my convenience. When picking up the staff was very helpful in guiding me as to how and where to pick up product everybody went out of their way to help me and make the purchase as smooth and enjoyable as possible. Since had a coupon waiting for my refund which makes it a greta value.