Customer Reviews for Staples - 11" x 17" Multipurpose Paper, 20 lbs., 96 Brightness, 500/Ream - White
Customer Rating
1
Not Good
on January 9, 2014
Posted by: Paula K.
This was on sale and was shipped to me. The paper arrived in bad condition--had to dispose of a lot of it. All packs were open or torn. Box was in poor shape. Then as part of the sale I had to fill out a form on-line to get a rebate debit card. Then got a email from Staples saying what I purchased was not eligible. Not according to the receipt and wrote them. Came back with some flimsy excuse but did say they were going to send the card. My time is worth more than the rebate. My first real experience with Staples and will be my last. It is a case of ethics and they did not perform in that area.
This paper compares nicely with other more expensive brands. The entire time I've been using it I have had no pages stuck together and no clogging printer problems. No smearing or smudges like some other bargain brand paper purchased in the past. I will definitely be buying Staples paper for quality printing needs.
I like the quality of this paper and with the coupon and rebate the price was so great I recommended it to my friends. Told them to sign up for Staples "rewards" program too. Hope to save them on shipping and maybe they will use Staples for all their business needs too.
This paper for being 20# weight is thin flimsy compared to name brand 20# weight paper. Will never purchase Staples brand in paper nor file folders that are thin & rough to the touch.