Person involved went out of the normal way to provide help in selection and in checking out and then to getting the item out of the store for transportation.
This particular chair mat is really only good for light duty. I do know weigh very much I have an office chair on rollers; and the rollers mold themselves into the plastic mat. Not easy to move around once I sit. And the carpet that is under the mat is heavy duty indoor/door (not plush at all).