Customer Reviews for Staples - Carpet Chair Mat with Lip, 45" x 53'', Flat-Pile - Clear
Customer Rating
3
mediocre mat
on May 2, 2011
Posted by: Paula K.
My last mat was nicer. It eventually cracked so I had to get a new one. This one is a bit too short and too thin. It's okay for the home but is not adequate for a true office.
My oak desk opening was a little smaller. Had to trim a little (1/2 inch). it fits tight like i wanted. I know when I ordered it i would need to do that.
Went for price my fault. Should have compared product to other ones in store before I made decision. Suggest if your looking for a better quality this isnt it. Already the wheels on my chair are leaving indents. I give it a couple of more weeks at best before i start seeing holes
Bought this because it has a "limited lifetime warranty." Thought at the time of course that "lifetime" means my lifetime. When I called Staples because the mat was cracking the customer service person politely informed me that "lifetime" refers to the lifetime of the mat not my lifetime. And the mfg says the lifetime of the mat is 3 years. How convoluted is that definition? So when buying understand that "lifetime" means "3 years." I asked them to stop advertising it as a "lifetime" warranty and instead say "3 year warranty."