Not necessarily the products failure. After one floor mat returned that was recommended by the store (one for wood floor even though I told the salesperson I had carpet) this product was recommended instead. But it too does not work with my carpet. Should have been one for thicker carpet. Perhaps the store didn't have the one I should have and so they sold this one. NOT HAPPY !!!
I did not know how hard chair mats were to locate. Found this one at Staples and it was reasonably priced. Took it to the office and put it on thick carpet. That was a mistake. This cover will NOT work on thick carpet. I should have been more careful with my selection.If you have carpet look for a higher quality and one that will lay smooth on carpet.
This product was ordered online. Mat delivered in a van. Driver opened the back doors and pulled the mat out no box scuff marks grease and scratches. Had to lay in driveway to be cleaned. All shipping labels and Staples info glued to the top of the mat. Spent an hour with label remover but the scratches could not be fixed. Mat appears to serve it's purpose but the other the mat it replaced from Staples cracks will soon appear. Staples used to warrant these mats but that's been discontinued. This product should have been rolled up placed in a box before shipping.
Hopefully this one will last longer because it was hanging and not rolled up. At least that is my wish. The ones that I have purchased rolled up in the past haven't lasted very long 6 to 9 months.
Forget this thin piece of clear acrylic. If you weigh over 75 Pounds and or your carpet has any pad or nap this will bend dent and bow. Bad investment on my part. Never again.