I guess its my own fault for not reading more carefully but I still think Staples pulled a fast one by listing this case alongside 10-ream cases. The paper is fine there's just 20% less of it.
Our experience buying our first case of paper went very smoothly. The paper was not in stock and the customer service I received in store helped me log in as a guest and order it online for delivery. Things went smoothly and we were pleased. Thanks.
Ordered and received the paper as we requested. Since we are not always here it would be nice if Staples would gives us a better timeline on the date and time of delivery.