Customer reviews from angelsoft.com
Angel Soft - & Strong Mega Toilet Paper, 2-ply, 320 Sheets/Roll, 16 Rolls/Case - White
Average customer rating
4.5
(6,062 Reviews)
Rating breakdown 6,062 reviews
5 Stars
4,693
4 Stars
650
3 Stars
167
2 Stars
138
1 Star
414
89%of customers recommend this product.
(
4,957 out of
5,539)
Customer Reviews for Angel Soft - & Strong Mega Toilet Paper, 2-ply, 320 Sheets/Roll, 16 Rolls/Case - White
Customer Rating
1
Toilet paper has changed tremendously
on December 6, 2025
Posted by: Beenie
I used to love your toilet paper it was really soft. The last two packages I have purchased the toilet paper is rough and rigid. I don’t know what you did to it but you need to go back to making it the way you used to. You need to remove the word “soft “from your packaging. It is far from soft. It’s now equivalent to Scott toilet tissue or worse. I will no longer be purchasing angel soft until it goes back to being soft again. Worst toilet paper I’ve ever purchased with the change. I love the way it used to be, you need to go back to it.
No, I would not recommend this to a friend.
Response from angelsoft.comBy Consumer Response Team, December 8, 2025
We are sorry your recent purchase of Angel Soft did not meet the expected standard. We are continuously working to deliver superior quality to our consumers at a reasonable price. Feedback like this is important to us and we are sharing your message with our quality and management teams. Please reach out to us at 1-800-283-5547 (Monday-Friday, 8:00am – 5:00pm EST) so that we can further assist you with this matter. Reference Number C-4646941
Written by a customer while visiting angelsoft.com
Customer Rating
1
Not soft anymore
on December 7, 2025
Posted by: Michelle H
This was our absolute favorite toilet paper for over 20 years. Recently, something changed and it's not soft anymore. We will not continue to purchase because of this change.
No, I would not recommend this to a friend.
Response from angelsoft.comBy Consumer Response Team, December 8, 2025
We are sorry your recent purchase of Angel Soft did not meet the expected standard. We are continuously working to deliver superior quality to our consumers at a reasonable price. Feedback like this is important to us and we are sharing your message with our quality and management teams. Please reach out to us at 1-800-283-5547 (Monday-Friday, 8:00am – 5:00pm EST) so that we can further assist you with this matter. Reference Number C-4646945
Written by a customer while visiting angelsoft.com
Customer Rating
2
disappointed
on December 8, 2025
Posted by: mom2
after 40 years I can not purchase your toilet paper anymore. It wasnt so bad when you went from 480 sheets per roll to 320. but you also took away nearly an inch in width, im done. shame on you
No, I would not recommend this to a friend.
Response from angelsoft.comBy Consumer Response Team, December 9, 2025
Thank you for choosing Angel Soft. We place tremendous importance on the opinions we receive from our consumers. We appreciate your comments and they have been forwarded to our marketing personnel and management.
Reference Number C-4649546
Reference Number C-4649546
Written by a customer while visiting angelsoft.com
Customer Rating
1
Horrible product
on December 10, 2025
Posted by: RitaH
We are having a reaction to the toilet paper. Would not recommend if you have any sort of allergies to anything
Response from angelsoft.comBy Consumer Response Team, December 10, 2025
We are sorry your recent purchase of Angel Soft did not meet the expected standard. We are continuously working to deliver superior quality to our consumers at a reasonable price. Feedback like this is important to us and we are sharing your message with our quality and management teams. Please reach out to us at 1-800-283-5547 (Monday-Friday, 8:00am – 5:00pm EST) so that we can further assist you with this matter. Reference Number C-4651100
Written by a customer while visiting angelsoft.com
Customer Rating
5
Gets the job done.
on December 18, 2025
Posted by: saysummer2x_2433
[This review was collected as part of a promotion.] It's super soft and durable. You don't need so much. It's thick enough to get the job done. I have a big family and the rolls last us a good amount of time. A few squares absorbs enough and doesn't bleed through. It's fragrance and dye free and septic safe which is a major plus !
Written by a customer while visiting influenster.com
Customer Rating
5
Budget friendly
on December 18, 2025
Posted by: sahibs2_1764
[This review was collected as part of a promotion.] The packaging is money value pack . The texture is so soft and it absorbs moisture. I’ve tried several brands, but this one hits the perfect balance of softness and strength. It’s thick enough that you don't need to use half the roll at once, which makes the 'Mega Roll' size actually last. It doesn't leave any annoying lint or 'dust' behind, either. It has a nice scent . It’s gentle on skin and very clean with high quality paper.
Written by a customer while visiting influenster.com
Customer Rating
4
Not as soft as I expected it to be
on December 18, 2025
Posted by: sabedi_1600
[This review was collected as part of a promotion.] Love the patterns on the roll and it’s definitely very strong. I wouldn’t call this angel soft. I’ve used softer toilet tissue and this isn’t up there. End of the day, toilet paper is toilet paper. It doesn’t feel rough and gets the job done.
Written by a customer while visiting influenster.com
Customer Rating
1
New Version
on December 19, 2025
Posted by: Patjb1
Georgia Pacific, I am very disappointed in the current quality of Toilet paper that you have reworked to be the thinnest ever. It is no longer SOFT! I am sorry that you decided to change the way you manufacture it as I will no longer spend good money on a product that is sub-par.
No, I would not recommend this to a friend.
Response from angelsoft.comBy Consumer Response Team, December 21, 2025
We are sorry to hear that! We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.angelsoft.com/contact-us. We hope to hear from you soon! Your reference number is C-4662034
Written by a customer while visiting angelsoft.com