I recently purchase a box of these flavor teas and all of the bags are stained/sticky and they rip when trying to get them out of the package. So upsetting that I just threw them away what a use of my money. Please do a BETTER job!
The convenience is not worth it and sadly I can’t say that I want to continue to support the product in stores or prepared at any location serving its tea. This flaw is prevalent with all of your teas.
Response from tazo.comBy Tazo, Consumer Services, September 21, 2021
That definitely doesn't sound right, Joen. Could you reach out to our team via email at consumer.services@unilever.com, and share ref id: 37337105? We have a few questions so we can pass your feedback along to the rest of our team. Thanks, and we hope to hear from you soon.
I can no longer drink caffeinated drinks so when I tried your Passion herbal tea I almost died and went to heaven! Pleas don’t stop making this tea cause it is heavenly!
I found this tea shopping one day and was eager to try it. I have PCOS and the tea's blend was the PERFECT because it has almost all of the ingredients most beneficial and effective ingredients for the condition. The tea was delicious however, every single bag I've opened so far is super sticky like it was previously wet and cannot be opened or used without the bag being torn open so instead of being able to just drink them after brewing, I have to strain them which I guess isn't all that bad but it takes away time from my busy schedule. I would really like to continue to purchase this tea and support this company and promote this on my channel for people with my condition but I'm not sure I want to keep dealing with the torn tea bags.
Suddenly every box I buy has moist, sticky bags. They stick to the tea envelope. I've thrown away two boxes. This is number three!
No, I would not recommend this to a friend.
Response from tazo.comBy Tazo, Consumer Services, July 29, 2021
Your feedback means a lot to us - please connect with our team via email at consumer.services@unilever.com and share ref id: 36805164. We'd be happy to help.
I just purchased a box of Tazo passion after being away for a while. I noticed the new box no longer lists mango, apple or blackberry but added licorice. Just wondered why.
I bought this tea two months ago and it is my absolute favorite. I have never experienced the tea bag ripping or being stuck to the outside container. I guess you just have to open it the right way. And I’ve open a bunch of tea bags. I love the flavors.