Customer reviews from tazo.com
Tazo - Passion Herbal Tea, Tea Bag, 1.8 Oz., 20/Box
Average customer rating
4.2
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
120
4 Stars
17
3 Stars
11
2 Stars
12
1 Star
19
74%of customers recommend this product.
(
81 out of
110)
Customer Reviews for Tazo - Passion Herbal Tea, Tea Bag, 1.8 Oz., 20/Box
Customer Rating
1
Sticky tags
on November 18, 2021
Posted by: Momof3boyz
from Kokomo, IN
I bought 2 boxes because we use this tea to make ice tea and my kids LOVE it. EVERY STINKING TAG was stuck and even when I tried to be super careful and pull it off they still tore the bag!!!
No, I would not recommend this to a friend.
Response from tazo.comBy Tazo, Consumer Services, November 19, 2021
Thanks for reaching out - we're sorry to learn of your experience with our Tazo Passion Tea Bags! We’d like to ask you few more questions – please consumer.services@unilever.com with your contact information and provide the ref id: (37890340).
Written by a customer while visiting tazo.com
Customer Rating
2
Bags ripped
on November 2, 2021
Posted by: HPB129
from Corpus Christi
Love the tea. But can’t brew bc the tag tears the teabag every time without fail.
No, I would not recommend this to a friend.
Response from tazo.comBy Tazo, Consumer Services, November 2, 2021
Oh no, we’re so sorry to hear this! Please reach out to our team at consumer.services@unilever.com so we can help - and share ref id: 37732399. Hope to hear from you soon.
Written by a customer while visiting tazo.com
Customer Rating
2
Sticky teabags
on October 31, 2021
Posted by: Sandee
from Pennsylvania
I've been a fan of Tazo teas for many years, but recently I opened a box of Passion tea and found that the teabags were sticky and stuck to the outer covering. I thought it was just this one box, but see that others have the same complaint. VERY disappointed. Please fix.
No, I would not recommend this to a friend.
Written by a customer while visiting tazo.com
Customer Rating
1
Wasted my money
on October 23, 2021
Posted by: Saundra 5546
from Holts Summit, MO
We were excited to try this flavor. When we opened the first bag the teabag appeared wet and the tag was stuck to it. When trying to pull the tag off it ripped open the bag. We thought something must’ve happened at the store, so we tried more. The entire box was like that. None were salvageable.
Response from tazo.comBy Tazo, Consumer Services, October 25, 2021
We're sorry for your experience. Our team would like to review this product with you, please reach out to us directly at consumer.services@unilever.com and share ref id: 37642323. Looking forward to your email.
Written by a customer while visiting tazo.com
Customer Rating
3
Delicious but...
on October 19, 2021
Posted by: sheffielde
from Alabama
I love this tea hot in the mornings at work. Very tastey! My one complaint would be the same as everyone else it seems... the bags are sticky. You have to be extremely carful opening the pouch not to rip the bag. You also have to be very careful not to rip the bag when taking the string tab off, thats how I ripped my first bag. Resolve this issue and the tea is 5 stars all around.
I would recommend this to a friend!
Written by a customer while visiting tazo.com
Customer Rating
5
Excelente
on October 13, 2021
Posted by: Anonymous
from San antonio
El mejor te que he probado no lo cambio. Exclente para probar a cualquier hora del dia
I would recommend this to a friend!
Written by a customer while visiting tazo.com
Customer Rating
1
Allergic to Stevia
on September 29, 2021
Posted by: Tabby
from Albuquerque
It seems every passion tea k cup is sweetened with Stevia. I’m allergic to it, so I can no longer buy your brand in kcups. Why would your company limit itself to only Stevia consumers?
No, I would not recommend this to a friend.
Response from tazo.comBy Tazo, Consumer Services , September 30, 2021
We appreciate your feedback. We're sorry to hear about your disappointing experience with this product. We would love to speak with you further regarding your concerns and invite you to reach out to us at consumer.services@unilever.com.
Written by a customer while visiting tazo.com
Customer Rating
1
Terrible quality.
on September 28, 2021
Posted by: Mandycat1
from Dallas, TX
Such a waste of my money. After going through my entire first box, ripping every bag, gave it another chance just to be disappointed again. Have been getting the product for years and am not going to be purchasing it anymore as I can see many people have this issue. Won’t waste another cent on this horrible quality tea.
No, I would not recommend this to a friend.
Response from tazo.comBy Tazo, Consumer Services, September 29, 2021
Thanks for reaching out - we're sorry to learn of your experience with our Tazo Passion Tea Bags! Please reach out to us directly at consumer.services@unilever.com with ref id:(37407949) as we'd like to gather more information.
Written by a customer while visiting tazo.com