Customer reviews from tazo.com
Tazo - Passion Herbal Tea, Tea Bag, 1.8 Oz., 20/Box (30794522200451)
Average customer rating
4.6
(999 Reviews)
Rating breakdown 999 reviews
5 Stars
774
4 Stars
135
3 Stars
48
2 Stars
20
1 Star
22
74%of customers recommend this product.
(
81 out of
109)
Customer Reviews for Tazo - Passion Herbal Tea, Tea Bag, 1.8 Oz., 20/Box (30794522200451)
Customer Rating
2
Sticky teabags
on October 31, 2021
Posted by: Sandee
from Pennsylvania
I've been a fan of Tazo teas for many years, but recently I opened a box of Passion tea and found that the teabags were sticky and stuck to the outer covering. I thought it was just this one box, but see that others have the same complaint. VERY disappointed. Please fix.
No, I would not recommend this to a friend.
Written by a customer while visiting tazo.com
Customer Rating
2
Bags ripped
on November 2, 2021
Posted by: HPB129
from Corpus Christi
Love the tea. But can’t brew bc the tag tears the teabag every time without fail.
No, I would not recommend this to a friend.
Response from tazo.comBy Tazo, Consumer Services, November 2, 2021
Oh no, we’re so sorry to hear this! Please reach out to our team at consumer.services@unilever.com so we can help - and share ref id: 37732399. Hope to hear from you soon.
Written by a customer while visiting tazo.com
Customer Rating
1
Sticky tags
on November 18, 2021
Posted by: Momof3boyz
from Kokomo, IN
I bought 2 boxes because we use this tea to make ice tea and my kids LOVE it. EVERY STINKING TAG was stuck and even when I tried to be super careful and pull it off they still tore the bag!!!
No, I would not recommend this to a friend.
Response from tazo.comBy Tazo, Consumer Services, November 19, 2021
Thanks for reaching out - we're sorry to learn of your experience with our Tazo Passion Tea Bags! We’d like to ask you few more questions – please consumer.services@unilever.com with your contact information and provide the ref id: (37890340).
Written by a customer while visiting tazo.com
Customer Rating
3
Great taste! But beware
on November 19, 2021
Posted by: Aimz4u
from San mateo, ca
Really yummy flavor!
But to those sensitive to caffeine like me, beware! I still felt anxious and heart racing. The box says caffeine free and online says decaffeinated. Both two different things. Theres definitely small traces of caffeine enough to affect sensitive people like me :(
But to those sensitive to caffeine like me, beware! I still felt anxious and heart racing. The box says caffeine free and online says decaffeinated. Both two different things. Theres definitely small traces of caffeine enough to affect sensitive people like me :(
Written by a customer while visiting tazo.com
Customer Rating
1
Bad tea bags
on November 27, 2021
Posted by: Maryrose
from Florida
I buy your tea all the time just bought4 boxes 2 were passion and two were vanilla bean macaron box looks good out side wrapper is good but the tea bags are all sticky and the tag is stuck to the bag when you pull the tag up the bag breaks
No, I would not recommend this to a friend.
Written by a customer while visiting tazo.com
Customer Rating
5
Delicious Hot or Cold. Sticky bags; problem solved
on December 27, 2021
Posted by: Db Stewart
from NYC, NY
I have been drinking Tazo tea for years, I really enjoy your Earl Grey blend. On a whim I picked up the Passion and loved it from the first cup. It is pleasant to smell and to taste with its citrus flavor and one of the only teas that I can drink w/o adding a sweetener. I make it either hot or cold.
I did notice last summer that the box I purchased had bags that were sticky and adhered to the wrapper and frequently tore. I see that others have had the same experience. It was very annoying and somewhat scary/suspicious. But I purchased another box, and that was perfectly fine, as have been the several subsequent boxes of your product which I continue to drink. Sipping a cup right now. You make a good product, so thank you.
I did notice last summer that the box I purchased had bags that were sticky and adhered to the wrapper and frequently tore. I see that others have had the same experience. It was very annoying and somewhat scary/suspicious. But I purchased another box, and that was perfectly fine, as have been the several subsequent boxes of your product which I continue to drink. Sipping a cup right now. You make a good product, so thank you.
I would recommend this to a friend!
Written by a customer while visiting tazo.com
Customer Rating
1
Sticky Tea Bags
on January 10, 2022
Posted by: jjc8
from Dallas, TX
The apparent wet coating on the tea bag sticks to the tab and causes the bag to tear. As a result tea leaves leak into the brew. What a mess! Please stop wetting the tea bags before they go into the packaging. I'm not buying this again!
No, I would not recommend this to a friend.
Response from tazo.comBy Tazo, Consumer Services , January 11, 2022
We appreciate your feedback. We're sorry to hear about your disappointing experience with this product. We would love to speak with you further regarding your concerns and invite you to reach out to us at consumer.services@unilever.com.
Written by a customer while visiting tazo.com
Customer Rating
3
Good flavor
on January 17, 2022
Posted by: Bean
from Pennsylvania
I’m rather new to the world of tea so? I’m confused over how much caffeine is or is not in this particular flavor. I do enjoy drinking a couple of cups in the afternoon, but, I can’t seem to fall asleep at night. I can’t find where it says caffeinated on the box.
Unfortunately I will have to stop drinking this tea, which I rather like, until I find something else w/o caffeine.
Unfortunately I will have to stop drinking this tea, which I rather like, until I find something else w/o caffeine.
No, I would not recommend this to a friend.
Written by a customer while visiting tazo.com