Customer reviews from tazo.com
Tazo - Passion Herbal Tea, Tea Bag, 1.8 Oz., 20/Box (30794522200451)
Average customer rating
4.6
(999 Reviews)
Rating breakdown 999 reviews
5 Stars
774
4 Stars
135
3 Stars
48
2 Stars
20
1 Star
22
74%of customers recommend this product.
(
81 out of
109)
Customer Reviews for Tazo - Passion Herbal Tea, Tea Bag, 1.8 Oz., 20/Box (30794522200451)
Customer Rating
1
Sticky teabags looks like they were all wet before
on September 11, 2021
Posted by: Libbey565
from Chester CT
Sticky teabags looks like they were all wet before packaged I was so looking forward to some tea I’m not sure if it’s good to even use it now
No, I would not recommend this to a friend.
Written by a customer while visiting tazo.com
Customer Rating
1
Poor packaging =poor customer experience
on September 21, 2021
Posted by: Joen
The convenience is not worth it and sadly I can’t say that I want to continue to support the product in stores or prepared at any location serving its tea. This flaw is prevalent with all of your teas.
Response from tazo.comBy Tazo, Consumer Services, September 21, 2021
That definitely doesn't sound right, Joen. Could you reach out to our team via email at consumer.services@unilever.com, and share ref id: 37337105? We have a few questions so we can pass your feedback along to the rest of our team. Thanks, and we hope to hear from you soon.
Written by a customer while visiting tazo.com
Customer Rating
1
Wet/Stained Tea Bag
on September 27, 2021
Posted by: Djperez
from Rhode Island
I recently purchase a box of these flavor teas and all of the bags are stained/sticky and they rip when trying to get them out of the package. So upsetting that I just threw them away what a use of my money. Please do a BETTER job!
No, I would not recommend this to a friend.
Written by a customer while visiting tazo.com
Customer Rating
1
Terrible quality.
on September 28, 2021
Posted by: Mandycat1
from Dallas, TX
Such a waste of my money. After going through my entire first box, ripping every bag, gave it another chance just to be disappointed again. Have been getting the product for years and am not going to be purchasing it anymore as I can see many people have this issue. Won’t waste another cent on this horrible quality tea.
No, I would not recommend this to a friend.
Response from tazo.comBy Tazo, Consumer Services, September 29, 2021
Thanks for reaching out - we're sorry to learn of your experience with our Tazo Passion Tea Bags! Please reach out to us directly at consumer.services@unilever.com with ref id:(37407949) as we'd like to gather more information.
Written by a customer while visiting tazo.com
Customer Rating
1
Allergic to Stevia
on September 29, 2021
Posted by: Tabby
from Albuquerque
It seems every passion tea k cup is sweetened with Stevia. I’m allergic to it, so I can no longer buy your brand in kcups. Why would your company limit itself to only Stevia consumers?
No, I would not recommend this to a friend.
Response from tazo.comBy Tazo, Consumer Services , September 30, 2021
We appreciate your feedback. We're sorry to hear about your disappointing experience with this product. We would love to speak with you further regarding your concerns and invite you to reach out to us at consumer.services@unilever.com.
Written by a customer while visiting tazo.com
Customer Rating
5
Excelente
on October 13, 2021
Posted by: Anonymous
from San antonio
El mejor te que he probado no lo cambio. Exclente para probar a cualquier hora del dia
I would recommend this to a friend!
Written by a customer while visiting tazo.com
Customer Rating
3
Delicious but...
on October 19, 2021
Posted by: sheffielde
from Alabama
I love this tea hot in the mornings at work. Very tastey! My one complaint would be the same as everyone else it seems... the bags are sticky. You have to be extremely carful opening the pouch not to rip the bag. You also have to be very careful not to rip the bag when taking the string tab off, thats how I ripped my first bag. Resolve this issue and the tea is 5 stars all around.
I would recommend this to a friend!
Written by a customer while visiting tazo.com
Customer Rating
1
Wasted my money
on October 23, 2021
Posted by: Saundra 5546
from Holts Summit, MO
We were excited to try this flavor. When we opened the first bag the teabag appeared wet and the tag was stuck to it. When trying to pull the tag off it ripped open the bag. We thought something must’ve happened at the store, so we tried more. The entire box was like that. None were salvageable.
Response from tazo.comBy Tazo, Consumer Services, October 25, 2021
We're sorry for your experience. Our team would like to review this product with you, please reach out to us directly at consumer.services@unilever.com and share ref id: 37642323. Looking forward to your email.
Written by a customer while visiting tazo.com