Customer reviews from Staples
Staples - Remanufactured High Yield Toner Cartridge Replacement for Brother - Black
Average customer rating
3.8
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
167
4 Stars
32
3 Stars
14
2 Stars
14
1 Star
62
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Staples - Remanufactured High Yield Toner Cartridge Replacement for Brother - Black
Posted by: JOHN C. - Strategic Staffing
Verified Purchase:Yes
Apparently Brother software senses it is not a Brother product and rejects it. I want to return it
Response from StaplesBy May 26, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: Bill H.
Verified Purchase:Yes
good product. good price
Written by a customer while visiting Staples
Customer Rating
1
Poor Quality
on July 25, 2019
Posted by: B.P.
After having this cartridge installed for a week the pages started to print very light as if the ink was running low.
Written by a customer while visiting Staples
Posted by: W.P.
Verified Purchase:Yes
Didn’t work
Response from StaplesBy July 7, 2025
Dear WeCare P. Thank you for your review we truly regret hearing that you are not completely satisfied with your cartridge. Our cartridges are remanufactured to perform to the same standard as the national brand. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank You.
Written by a customer while visiting Staples
Customer Rating
1
Will not work with my printer
on January 9, 2019
Posted by: TANA M.
I was stuck because my printer would not accept these remanufactured toner cartridges. I wish that they would print what printers will not accept so the customer is not stuck having to "run" to the nearest office supply store to get a cartridge made by the manufacturer.
Written by a customer while visiting Staples
Posted by: C.M.
Verified Purchase:Yes
Works well. Great price for product!
Written by a customer while visiting Staples
Posted by: V.J.
Verified Purchase:Yes
Fast shipment thank you! We also love the product.
Written by a customer while visiting Staples
Customer Rating
1
I got 100 pages of text out of it. Not super impressed.
on June 1, 2020
Posted by: C.H.
Verified Purchase:Yes
I got 100 pages of text out of it. Not super impressed.
Response from StaplesBy June 18, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples