Customer reviews from Staples
Staples - Remanufactured High Yield Toner Cartridge Replacement for Brother - Black
Average customer rating
3.8
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
167
4 Stars
32
3 Stars
14
2 Stars
14
1 Star
62
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Staples - Remanufactured High Yield Toner Cartridge Replacement for Brother - Black
Customer Rating
5
Review of DRB 360
on November 28, 2018
Posted by: J.R.
from Murfreesboro
[This review was collected as part of a promotion.] Initially had a little trouble installing the drum unit into our printer. Once installed though noticed a difference in the print quality of our pages. The unit seem to run just fine with our existing toner cartridge. We have actually used our printer more than we usually would since the drum unit has been installed it has held up just fine. We are actually at the end of our printer cartridge and will be replacing it soon. Excited to see the print quality with a brand new cartridge and the drum together.
Written by a customer while visiting Staples
Posted by: A.K.
Verified Purchase:Yes
text is ok but pics print poorly
Written by a customer while visiting Staples
Posted by: A.S.
Verified Purchase:Yes
Product does not work or seem to be remanufactured at all.
Written by a customer while visiting Staples
Posted by: JUDITH M.
Verified Purchase:Yes
my machine keeps telling me replace the drum which I already did with your remanufactured DRUM.
Written by a customer while visiting Staples
Customer Rating
5
Brother DR630 Easy to Use
on November 13, 2018
Posted by: D.H.
from WINTER HAVEN
[This review was collected as part of a promotion.] This drum was easy to install and works as expected. No need to purchase name brand when this one works just as good. Good buy.
Written by a customer while visiting Staples
Customer Rating
5
Excellent Replacement Drum
on November 26, 2018
Posted by: D.K.
from Scottsdale
[This review was collected as part of a promotion.] This product is a remanufactured drum (which carries the Staples name) that--along with a toner cartridge--makes up the replaceable components of a laser printer. The Staples remanufactured drum was indistinguishable from the original OEM Brother drum. The OEM laser toner cartridge fits perfectly with this drum and the drum`s performance in generating hundreds of copies was flawless. Long term durability was not evaluated but the product was still going strong after two toner cartridges and several thousand copies. Of course the main benefit of using a remanufactured product is that you save money over the original OEM version. All in all I feel this is an excellent alternative to using the orginal OEM drum. You save money with no loss in quality.
Written by a customer while visiting Staples
Posted by: SHARON R.
Verified Purchase:Yes
I was not happy with this drum replacement. I have already started having problems. The message has been coming up telling me I need to replace my drum. I tried removing and putting back in and it works for a few days and then starts with the pop up message again. I have ordered a new one from Brothers hoping this problem will be solved. This is the only time I have ever had a problem with anything purchased from Staples. Always had great service and happy with whatever purchased.
Response from StaplesBy April 7, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: BARBARA C.
Verified Purchase:Yes
It works well and the price is right.
Written by a customer while visiting Staples