Customer reviews from Staples
Staples - Remanufactured High Yield Toner Cartridge Replacement for Brother - Black
Average customer rating
3.8
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
167
4 Stars
32
3 Stars
14
2 Stars
14
1 Star
62
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Staples - Remanufactured High Yield Toner Cartridge Replacement for Brother - Black
Customer Rating
5
Great eco friendly replacement toner
on November 10, 2024
Posted by: K.K.
from Denver
[This review was collected as part of a promotion.] The Staples Remanufactured Black High Yield Toner Cartridge Replacement for Brother TN660 was incredible easy to unwrap and install. It came packaged in a plastic bag with an easy-tear opening so I didn't even need to reach for scissors. It also included a clear instruction sheet with images showing how to remove the old cartridge and install the new one plus a link to a helpful installation video. Replacing the cartridge took less than a minute and I was able to start printing immediately—my first pages printed seamlessly! Though I haven’t used this cartridge for long it comes with a Staples Limited Two-Year Warranty which covers free replacement for any defective cartridge. Choosing a remanufactured toner cartridge like this is a great way to save money and reduce waste by recycling components that would otherwise end up in a landfill. I highly recommend this product. Thanks to the Stellar Product Testing Panel for providing this toner cartridge to test and review!
Written by a customer while visiting Staples
Customer Rating
4
nice package
on June 24, 2019
Posted by: S.P.
received it quickly nicely package will use soon
Written by a customer while visiting Staples
Posted by: J.H.
Verified Purchase:Yes
Five Star - I don't see any difference than the non-remanufactured.
Written by a customer while visiting Staples
Posted by: K.V.
Verified Purchase:Yes
Works like a charm!
Response from StaplesBy September 2, 2025
Dear Kathy V. Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Posted by: rloomis
Verified Purchase:Yes
First and Last Time that I purchased Remanufactured Toner
Written by a customer while visiting Staples
Posted by: AD
Verified Purchase:Yes
High yield cartridges last forever for me. Not this one. Already fading and (perhaps because it is remanufactured?) I’m not getting “you are low on toner” messages from either my PC or my tablet when I print. Not really necessary as it’s obvious but I expected this to last much longer!
Response from StaplesBy February 7, 2022
Dear AD We truly regret hearing that you're not completely satisfied with your Tru Red™ Brother TN-660 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: R.C.
Verified Purchase:Yes
This toner works great. I will be using these for my 2 printers at the office from now on.
Written by a customer while visiting Staples
Customer Rating
1
tried 2 don't work
on March 22, 2020
Posted by: dewell92
ordered this thinking I would save some money and help the planet with less waste and only worked couple weeks and said needed replaced. I got a replacement from staples worked 1 day & said needed to be replaced. Don't buy it doesn't work so clearly not worth the money you think you'll save
Response from StaplesBy March 30, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples