Customer reviews from Staples
Staples - Remanufactured High Yield Toner Cartridge Replacement for Brother - Black
Average customer rating
3.8
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
167
4 Stars
32
3 Stars
14
2 Stars
14
1 Star
62
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Staples - Remanufactured High Yield Toner Cartridge Replacement for Brother - Black
Posted by: CLIFFORD M.
Verified Purchase:Yes
If it didn't come in a box identifying it as remanufactured you wouldn't know this from a brand new unit. We have had no problems with it and the quality of the print is perfect.
Response from StaplesBy March 3, 2022
Dear Clifford Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Written by a customer while visiting Staples
Posted by: E.C.
Verified Purchase:Yes
Do not bother with a remanufactured toner cartridge most likely there will be issues. While I haven't had any ink splotches like others report the ink has faded pretty quickly even though the print utility says the toner is still half full.
Response from StaplesBy September 7, 2022
We truly regret hearing that you're not completely satisfied with your Tru Red™ Brother TN 660 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
4
Decent toner replacement
on November 12, 2024
Posted by: S.M.
from San Francisco
[This review was collected as part of a promotion.] The ink cartridge performed as expected. It was easy to install and I really appreciate the eco-friendly packaging and features. It’s important to me that printers are a low impact appliance. I replaced a cartridge that was starting to print very poorly and this was a great improvement. I was given this printer ink to try as part of the Stellar Product Testing Panel.
Written by a customer while visiting Staples
Posted by: Dean G.
Verified Purchase:Yes
True Red produces copy as well as the more expensive manufactures brand. Good value!
Response from StaplesBy June 16, 2022
Dear John Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128
Written by a customer while visiting Staples
Posted by: M.C.
Verified Purchase:Yes
My printer would not recognize the use of remanufactured toner. Waste of my money and time
Written by a customer while visiting Staples
Posted by: JAIME C.
Verified Purchase:Yes
Although this is refurbished the cartridge looked like new. Toner printed great!
Written by a customer while visiting Staples
Posted by: G.P.
Verified Purchase:Yes
Needed to reset software to get printer to use the new cartigage but the Trured help line was terrific in diagnosing and helping me with the problem.
Written by a customer while visiting Staples
Customer Rating
5
Hugh quality and wash to install toner cartridge
on November 8, 2024
Posted by: R.W.
from Stillwater
[This review was collected as part of a promotion.] Was stoked to receive this Staples Remanufactured Black High Yield Toner Cartridge Replacement for Brother TN660 from Stellar Product Testing as my printer was overdue for a new cartridge replacement. Appreciate the eco-friendly packaging. Super easy to install the cartridge and the first few pages I’ve printed have had clear and clean print quality. Definitely appears to perform comparably to the brand-name toner refill cartridges!
Written by a customer while visiting Staples