Customer reviews from Staples
Staples - Remanufactured High Yield Toner Cartridge Replacement for Brother - Black
Average customer rating
3.8
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
167
4 Stars
32
3 Stars
14
2 Stars
14
1 Star
62
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Staples - Remanufactured High Yield Toner Cartridge Replacement for Brother - Black
Customer Rating
5
Easy set up
on November 15, 2024
Posted by: F.R.
[This review was collected as part of a promotion.] To replace the cartridge was so easy but the paper instructions that came in the box were not the best so I had to look up a youtube video. I was hesitant to start this process because I thought this was going to be a more complex task but I was mistaken. It probably takes 1 min or less to change the cartridge. After i put the new cartridge i printed out a test page and it came out good quality. The packaging was good and i had 0 issues with it. I am happy they are using eco-friendly components. I would probably purchase this cartridge when I run out of ink. I received the product through the Stellar Product Testing Panel.
Written by a customer while visiting Staples
Posted by: MARIA A.
Verified Purchase:Yes
Thus far its working great.
Written by a customer while visiting Staples
Posted by: AMY R.
from Dubuque
Verified Purchase:Yes
I was surprised that the reconditioned one didn't seem to give me as many copies as the brand spanking new one. Other than that it was fine.
Written by a customer while visiting Staples
Posted by: liangche
Verified Purchase:Yes
It's now working with my printer. Don't know what to do.
Response from StaplesBy April 14, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: J.C.
Verified Purchase:Yes
My wife prints a lot for school - and I've been disappointed by print quality of compatible toner cartridges but found remanufactured cartridges to be just fine.
Response from StaplesBy December 16, 2022
Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Staples ink and toner support team at 1-877-228-3128
Written by a customer while visiting Staples
Customer Rating
2
Not satisfactory
on March 21, 2019
Posted by: tsummers
Print quality is not good and they do not last long. Random markings appear on printed pages text appears rather faint even when new. I could overlook these shortcomings and just use these toner for printed work where quality or appearance are not important. However these do not last very long. The 660 designator is for the "high yield" version of the TN630. The latest remanufactured TN660 I bought barely lasted a few hundred pages - where the genuine brother TN630 is rated at over 1000 pages and will probably do closer to 1500. This being the high "yield version" is a joke. In the past I've had good decent experience with these remanufactured TN660s. Print quality has always been barely adequate but they used to last very long. The past 5 or 6 I've bought are duds right out of the box. Also they will not print on anything but plain paper. If you are trying to print onto adhesive labels of any type they will not be useable. Sorry Staples but you've either got a QC problem or need to examine your remanufacturing process. These are not cutting it
Written by a customer while visiting Staples
Posted by: E.H.
Verified Purchase:Yes
Great product love it!
Written by a customer while visiting Staples
Customer Rating
1
Printed 20 pages and ran out
on March 9, 2020
Posted by: dewell92
Only printed about 20 copies and the toner ran out. Copies it did print were very light. Spend the extra money and buy a brand new one....also got the drum with it and printing quality not so good
Written by a customer while visiting Staples