Customer reviews from Staples
Staples - Remanufactured Standard Yield Ink Cartridge Replacement for HP 63 - Black
Average customer rating
3.9
(297 Reviews)
Rating breakdown 297 reviews
5 Stars
183
4 Stars
26
3 Stars
14
2 Stars
11
1 Star
63
67%of customers recommend this product.
(
4 out of
6)
Customer Reviews for Staples - Remanufactured Standard Yield Ink Cartridge Replacement for HP 63 - Black
Posted by: LOUIS C.
Verified Purchase:Yes
We like the XL ink for our printer because it lasts a lot longer than the regular cartridge. This is the first time we are using Tru Red and have no problems with the color of the ink. Same as the other product.
Written by a customer while visiting Staples
Posted by: JAN HINCH
Verified Purchase:Yes
No compatibility issue with my printer. Prints with color comparable to genuine HP cartridge at 1/3rd lower price. A win-win in my book.
Written by a customer while visiting Staples
Posted by: GARRY M.
Verified Purchase:Yes
I have used this brand before in my HP printers and never had an issue (yet). I just put new cartridge in and followed printer directions and was printing again in minutes. I’m trying the XL size this time hope it gives me the same performance as the standard.
Response from StaplesBy March 7, 2022
Dear Garry Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Written by a customer while visiting Staples
Posted by: R.K.
Verified Purchase:Yes
They didn't have the HP brand that our office usually gets so the recommended replacement was this. Cheaper to purchase but when it came to printing it didn't last as long. Print quality was good but had to buy more quicker.
Response from StaplesBy September 16, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: CATHERINE S.
Verified Purchase:Yes
I've tried other remanufactured cartridges that did not work. These cartridges work PERFECTLY with an HP OfficeJet.
Response from StaplesBy July 18, 2022
Dear Catherine Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: ALYSON S.
Verified Purchase:Yes
I've tried other remanufactured ink in the past and have been disappointed. This ink is fabulous. Maybe better than the original!!?
Written by a customer while visiting Staples
Posted by: SYDNEY H.
Verified Purchase:Yes
great value. works perfectly in my HP printer. Prints lots of pages So they are a lower cost alternative to buying official HP cartridges. I highly recomend
Written by a customer while visiting Staples
Posted by: PATRICK W.
Verified Purchase:Yes
I was only able to print one time before my printer could no longer recognize the ink cartridges. Tried cleaning aligning even power of and on all with the same results. Complete waste of money
Response from StaplesBy June 18, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples