Customer reviews from Staples
Staples - Remanufactured Standard Yield Ink Cartridge Replacement for HP 63 - Black
Average customer rating
3.9
(297 Reviews)
Rating breakdown 297 reviews
5 Stars
183
4 Stars
26
3 Stars
14
2 Stars
11
1 Star
63
67%of customers recommend this product.
(
4 out of
6)
Customer Reviews for Staples - Remanufactured Standard Yield Ink Cartridge Replacement for HP 63 - Black
Posted by: CINDY R.
Verified Purchase:Yes
It’s working great! When I put both cartridges in it started to say ‘colored ink cartridge NON-compatible’… but after re-inserting both cartridges 2 more times it took hold and worked just fine. Glad to save some money on remanufactured!!
Response from StaplesBy June 9, 2025
Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Posted by: TERESA M.
from GREENEVILLE
Verified Purchase:Yes
Great quality for a great price. Will buy again and again.
Response from StaplesBy September 6, 2022
Dear Teresa Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128
Written by a customer while visiting Staples
Posted by: CAROL H.
Verified Purchase:Yes
So far so good. I was able to load the cartridge and it is printing.
Written by a customer while visiting Staples
Posted by: BARBARA L.
Verified Purchase:Yes
Good value. Quick ship.
Response from StaplesBy November 29, 2021
Dear Phil Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Written by a customer while visiting Staples
Posted by: WALTER S.
Verified Purchase:Yes
I was unable to properly insert the cartridge in the Fax Machine. I would not recommend this cartridge.
Response from StaplesBy March 26, 2021
Dear Walter We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 63XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: CAROL M.
Verified Purchase:Yes
RECEIVED A SECOND REPLACEMENT AFTER I WROTE A NEGATIVE REVIEW ON THE 1ST INK CARTRIDGE SENT TO ME. FAST SERVICE ON THE REPLACEMENT. THANNKS
Response from StaplesBy June 9, 2025
Dear Carol M. Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Posted by: Kristen B
Verified Purchase:Yes
I got this cartridge in August 2020. I print 4 pages per week for work- basically blank tables so not text heavy at all. Plus the miscellaneous things people print. All together definitely less than 200 pages but it has already run out in May 2021. There's no reason for a "high yield" cartridge to run out that fast. Before it ran out it worked just fine though.
Response from StaplesBy May 4, 2021
Dear Kristen Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: AG
Verified Purchase:Yes
Had to return as the unit was defective.
Response from StaplesBy May 14, 2021
Dear Angie Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples