Customer reviews from Staples
Staples - Remanufactured Standard Yield Ink Cartridge Replacement for HP 63 - Black
Average customer rating
3.9
(297 Reviews)
Rating breakdown 297 reviews
5 Stars
183
4 Stars
26
3 Stars
14
2 Stars
11
1 Star
63
67%of customers recommend this product.
(
4 out of
6)
Customer Reviews for Staples - Remanufactured Standard Yield Ink Cartridge Replacement for HP 63 - Black
Posted by: B.W.
Verified Purchase:Yes
Ordered it to save $ and had to return it two days later. Printer is fine…crazy how much HP 63XL costs!
Response from StaplesBy July 7, 2025
Dear Billie W. Thank you for your review we truly regret hearing that you are not completely satisfied with your cartridge. Our cartridges are remanufactured to perform to the same standard as the national brand. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank You.
Written by a customer while visiting Staples
Posted by: SHARON B.
Verified Purchase:Yes
Always have been satisfied with these cartridges.
Response from StaplesBy March 24, 2022
Dear Sharon Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Written by a customer while visiting Staples
Posted by: B.W.
Verified Purchase:Yes
Love saving money on ink by using Staples brand.
Written by a customer while visiting Staples
Posted by: GENEVA S.
Verified Purchase:Yes
I did order the Staples ink but it did not work. I called the number listed and they sent me a new one and it works great. Apparently just a bad cartridge.
Written by a customer while visiting Staples
Posted by: B.R.
Verified Purchase:Yes
First time I have ever bought Well see how everything works out
Written by a customer while visiting Staples
Posted by: STANLEY C.
Verified Purchase:Yes
First test: Will the printer accept it? Yes! Second Test: Does the printed result look good? Yes! Third test: Will it produce the number of expected pages? Unknown
Response from StaplesBy November 19, 2021
Dear Stanley Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Written by a customer while visiting Staples
Posted by: LINDA B.
Verified Purchase:Yes
i ORDERED 4. ONE WORKED SECOND DIDNT. SO I HAVE SOMETHING THAT I PAID FOR THAT IS NOT WORKING. STILL HAVE 2 LEFT TO USE.
Response from StaplesBy March 29, 2021
Dear Linda We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 63XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: DONNA P.
Verified Purchase:Yes
Started out fine less than 1/2 way through amount of ink in the cartridge printed items are fuzzy and streaky. I will not buy this again.
Response from StaplesBy November 1, 2022
Dear Donna We truly regret hearing that you're having issues with your Tru Red™ HP 63XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples