Customer reviews from Staples
Staples - Remanufactured Standard Yield Ink Cartridge Replacement for HP 63 - Black
Average customer rating
3.9
(297 Reviews)
Rating breakdown 297 reviews
5 Stars
183
4 Stars
26
3 Stars
14
2 Stars
11
1 Star
63
67%of customers recommend this product.
(
4 out of
6)
Customer Reviews for Staples - Remanufactured Standard Yield Ink Cartridge Replacement for HP 63 - Black
Posted by: JACQUELINE J.
Verified Purchase:Yes
I wasn't sure when I saw the word "remanufactured" but it works!
Written by a customer while visiting Staples
Posted by: Bob
Verified Purchase:Yes
This cartridge works just as well as the HP version. I'm happy and I save a lot of money.
Response from StaplesBy December 8, 2021
Dear Bob Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Written by a customer while visiting Staples
Posted by: EILEEN L.
Verified Purchase:Yes
When I installed it the printer stated "re-manufactured ink cartridge will default to original settings." (or some similar language). It gave me no choice. When I printed a page even though I chose "draft" it printed the best dark print (upsetting b/c it will use ink faster). Two days later it wouldn't print at all gave me an error message. I turned printer off. When I turned it back on the printer worked. Obviously HP wants you to buy the more expensive "genuine" cartridge.
Response from StaplesBy August 18, 2025
Dear Eileen L. Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Posted by: PattiNY
Verified Purchase:Yes
Just bought but looks fine. Hoping to works as well as the HP Brands
Written by a customer while visiting Staples
Posted by: MommaMac
Verified Purchase:Yes
We have been struggling trying to get our HP63 ink through Staples. We were in dire need so I ordered the TruRed high yield cartridges (1 black 1 color). The color cartridge could not be “read” by two different copiers and the black cartridge gave us a “high yield” of about 30 (normal print) pages!! Don’t waste your time or money.
Response from StaplesBy August 26, 2021
Dear MommaMac We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 63XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: J.G.
Verified Purchase:Yes
I had to purchase online since none was available for purchase at the 2 stores that I visited first. I don't understand why I could buy on line with next day delivery and there was no product available for immediate purchase. Delivery was great but what a waste of packaging and time.
Written by a customer while visiting Staples
Posted by: KATHRYN L S.
Verified Purchase:Yes
Now send me a color one to try. HP 63.
Written by a customer while visiting Staples
Posted by: PHILIP C.
Verified Purchase:Yes
I am pleased with my purchase. Also It came very quickly. Thank you!
Written by a customer while visiting Staples