Customer reviews from Staples
Staples - Remanufactured Standard Yield Ink Cartridge Replacement for HP 63 - Black
Average customer rating
3.9
(297 Reviews)
Rating breakdown 297 reviews
5 Stars
183
4 Stars
26
3 Stars
14
2 Stars
11
1 Star
63
67%of customers recommend this product.
(
4 out of
6)
Customer Reviews for Staples - Remanufactured Standard Yield Ink Cartridge Replacement for HP 63 - Black
Customer Rating
2
Buy name brand
on March 14, 2021
Posted by: JJ
Only bought this because the HP63 was out of stock. It works BUT after every print it send an error message about an "Ink Cartridge Problem" so I have to open my printer take it out and put it back in before I can print my next page. If the name brand is in stock spend the extra few dollars to save the hassle.
Response from StaplesBy March 16, 2021
Dear JJ Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product
Written by a customer while visiting Staples
Posted by: Mike
Verified Purchase:Yes
The ink cartridge worked well with my HP printer. No complaints. I would recommend this ink cartridge.
Written by a customer while visiting Staples
Posted by: KATHERINE O.
Verified Purchase:Yes
This ink cartridge didnt work in my printer even though it is advertised as working with my printer type. I had to return it and buy an HP ink cartridge. I was disappointed.
Written by a customer while visiting Staples
Posted by: DAVID K.
from Port Washington
Verified Purchase:Yes
Just as good as HP cartridge for less money
Response from StaplesBy September 12, 2022
Dear David Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128
Written by a customer while visiting Staples
Posted by: DAVID B.
Verified Purchase:Yes
Its working well and time will tell but it was much cheaper than the new one.
Written by a customer while visiting Staples
Posted by: Nikki
Verified Purchase:Yes
Followed instruction on the ALERT sticker (that was on the cartridge) to disable automatic firmware updates on my printer. Installed the remanufactured cartridge printer recognized it followed printer's instruction to complete installation and print quality is the same as when I used HP ink
Response from StaplesBy February 15, 2023
Dear Olanike This is wonderful and thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated ink and toner support team at 1-877-228-3128
Written by a customer while visiting Staples
Posted by: OMG.
Verified Purchase:Yes
Awesome'+ Excellent customer service.
Written by a customer while visiting Staples
Posted by: JOHN A.
Verified Purchase:Yes
So far so good. The Black and White printing from the TRU RED™ Remanufactured Black High Yield Ink Cartridge Replacement for HP 63XL is excellent. However I am just not sure if it will continue and how long it will last. Just need more time to evaluate that aspect of the remanufactured cartridge.
Written by a customer while visiting Staples