Customer reviews from Staples
Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 60XL - Black
Average customer rating
3.7
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
21
4 Stars
4
3 Stars
3
2 Stars
4
1 Star
8
Customer Reviews for Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 60XL - Black
Posted by: ANNE G.
Verified Purchase:Yes
My printer is displaying a problem with one of the cartridges has a problem. It seems that the color cartridge is not working. Do I need to return the entire pkg to the store or just the one that seems to have a problem?
Written by a customer while visiting Staples
Posted by: NAYAN A.
Verified Purchase:Yes
It works like original ink cartridge.
Written by a customer while visiting Staples
Posted by: MARC H.
Verified Purchase:Yes
Arrived on time price great. Haven't used it yet as I am still using the regular black cartridge that is in the printer. Am hoping this remanufactured cartridge works as well as the regular ones.
Written by a customer while visiting Staples
Posted by: C.J.
Verified Purchase:Yes
Just what I needed for my printer
Written by a customer while visiting Staples
Customer Rating
5
Great buy
on February 9, 2022
Posted by: NORMA G.
from Seminole
Am satisfied with this product!
Response from StaplesBy February 10, 2022
Dear Norma Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Written by a customer while visiting Staples
Posted by: EDWARD K.
Verified Purchase:Yes
Honestly works as well as HP ink!
Written by a customer while visiting Staples
Posted by: kc
Verified Purchase:Yes
What I really wanted was to drive to my local box store Staples support my local community and have some people time some out in the community time but the stores are horribly stocked so I ordered online had to buy the Staples brand because apparently printers need to be thrown away before they stop working and I ordered 1 x 60XL Black and 1 x 60XL Color and the arrived in two different shipments in relatively giant boxes for the size of the product. It's wasteful! It's gross and I am tired of needing a computer to shop for my daily incidentals. Industries and corporations create campaigns of virtuous ity and then turn around and scorch the missions with their ACTUAL actions. The greenwashing has to stop. Be frugal in a way that saves the company money the customer money and protects the world from glutony and waste. I.E. support technology (even printers) being able to share the print ink cartridges or full up legit make the industry create cartridges that are re-usable and just carry vats of ink instead of this ridicuous computer embedded chip that denies a printer cartridge because of proprietary and wasteful greed. :) I have these in my back stock so I cannot rate the actual process. Nobody can wait until they NEED ink to buy ink with this circus of online ordering.
Response from StaplesBy March 31, 2025
Hi Thanks for reaching out regarding your delivery. I'm sorry to hear that the order wasn't packaged as you expected. I appreciate you sharing your feedback with us and have forwarded your comments to our Warehouse Team so that we know where we need to improve for the future. Please let us know if anything else comes up or you have any questions or concerns. We'll be happy to look into it for you. ^MS
Written by a customer while visiting Staples
Posted by: BRIAN P.
Verified Purchase:Yes
I placed the ink cartridge in my HP printer - a Deskjet F4480 - and the printer went in to error mode and would not work. I realise this is probably HP being picky but the cartridge should ne be sold as compatible with this printer
Response from StaplesBy August 11, 2021
Dear Brian We truly regret hearing that you're not completely satisfied with your Tru Red™ HP60XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples