Customer reviews from Staples
Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 60XL - Black
Average customer rating
3.7 out of 5
3.7
(40 Reviews)
Open Ratings Snapshot
Rating breakdown 40 reviews
5 Stars
21
4 Stars
4
3 Stars
3
2 Stars
4
1 Star
8
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Customer Reviews for Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 60XL - Black
Customer Rating
2 out of 5
2
Didnotlike
on April 13, 2021
Posted by: Didnotlike
Verified Purchase:Yes
Not compatible all the time. It leaked ink all over the pages.
Response from StaplesBy April 15, 2021
Dear Nelly Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Garbage
on October 6, 2022
Posted by: APK
These are inferior quality and I will never buy these again. Our boarding passes (QR codes) couldn't be read because of the poor distribution of the ink on the paper -- this happened with train and airplane tickets. Argh. A nightmare because I wanted to save money and use recycled products. Never again.
Response from StaplesBy October 10, 2022
We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 60XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Faulty
on May 30, 2020
Posted by: clarrow03
Verified Purchase:Yes
I ordered two cartridges and only one worked:(
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
staples hp60xl
on August 21, 2023
Posted by: Rick
Verified Purchase:Yes
just put into printer. so far so good. print is clear ink dries quickly. will definitely buy again.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Good idea but didn't work in my printer
on February 23, 2024
Posted by: R.W.
Verified Purchase:Yes
For my HP Envy printer I purchased a STAPLES multi-color cartridge and a black cartridge. The black ink cartridge would not work despite the trouble-shooting suggestions that I tried. I returned it to Staples and purchased a HP black ink. The two different brands are now working.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
great ink refill deal
on February 8, 2023
Posted by: Riderflyer
Verified Purchase:Yes
Great price & quick free delivery on store brand ink cartridges.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Just like name brands!
on February 18, 2021
Posted by: Nancy
Verified Purchase:Yes
You would not know the difference in quality.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
colored ink
on January 26, 2025
Posted by: BEV T.
Verified Purchase:Yes
Haven't used it yet. took a little long to receive. usually I have great experience with Staples.
Response from StaplesBy June 9, 2025
Dear Bev T Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
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