These work just as well as the HP brand and the price is awesome!
Response from StaplesBy November 19, 2021
Dear Sheryl Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
I purchased thinking it would be genuine. I printed 3 photos but the colors are totally out of context and photos turning out useless. I am so disappointed with this. I wanted this so that I could have gifted photos as birthday gift but it's not even fit for showing. I need to replace it with HP original ink. HP genuine ink output is flawless. This is no where near to HP quality
Written by a customer while visiting Staples
Customer Rating
1
Beware! Wrong product received/mis-labeled
on April 14, 2021
Posted by: Ginny
When ordering this cartridge it says it works with my HP 3830 printer. The cartridge does not fit. The box does not look exactly like that shown online and has a sticker over it with a different number. So aggravating.
Response from StaplesBy April 16, 2021
Dear Ginny We truly regret hearing that you're not completely satisfied with your Tru Red™ HP63XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
After initial error messages this color cartridge seems to work ok as an HP substitute. Last Black remanufactured cartridge did not last as long as the original HP but we're trying to support Staples products when we can
Response from StaplesBy October 13, 2022
Dear Lucia Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128