Customer reviews from Staples
Staples - Remanufactured Standard Yield Ink Cartridge Replacement for HP 63 - Tri-Color
Average customer rating
3.9
(297 Reviews)
Rating breakdown 297 reviews
5 Stars
183
4 Stars
26
3 Stars
14
2 Stars
11
1 Star
63
67%of customers recommend this product.
(
4 out of
6)
Customer Reviews for Staples - Remanufactured Standard Yield Ink Cartridge Replacement for HP 63 - Tri-Color
Posted by: CHARLOTTE T.
Verified Purchase:Yes
The color ink has a fair color when printing letters or documents. They do not last long. Less pages in printing copies.
Written by a customer while visiting Staples
Posted by: P.P.
Verified Purchase:Yes
They didn’t work in my printer! I bought 2 sets and neither worked. I will be returning them to the store for a refund!
Response from StaplesBy May 13, 2021
Dear Patti We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 63 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: J.C.
Verified Purchase:Yes
Quick delivery and good print quality
Written by a customer while visiting Staples
Posted by: D.B.
Verified Purchase:Yes
I would not recommend this cartridge. It does not work in my printer. It says that it is not an original HP cartridge. I will be returning this.
Written by a customer while visiting Staples
Posted by: A.S.
Verified Purchase:Yes
I am completely satisfied with the quality of the remanufactured ink I have been purchasing. The cost is perfect for me a senior citizen who prints only personal items.
Written by a customer while visiting Staples
Posted by: GARY W.
Verified Purchase:Yes
Had not used refilled cartridges in the past tried one and very satisfied with how well the cartridge worked...will repurchase again.
Response from StaplesBy April 11, 2022
Dear Gary Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Written by a customer while visiting Staples
Posted by: GEORGE H.
Verified Purchase:Yes
My HP OfficeJet 3830 does not like it. My printer recognizes it as a used cartridge and keeps wanting to redo the alignment. I have to select "later" in order to avoid having to print a new alignment page & place it in the printer. This is very annoying. Too soon to tell how long I will keep getting the request to re-align.
Response from StaplesBy April 15, 2022
Dear George We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your HP printer forcing a firmware update. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product. Thank you!
Written by a customer while visiting Staples
Posted by: PattiNY
Verified Purchase:Yes
Just bought so I am hoping it works as well as the HP Brand.
Response from StaplesBy April 7, 2022
Dear Patti Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Written by a customer while visiting Staples