Called Staples Tech he guided me thru trouble shooting not able fix it. He promise send me another one which did arrived in 3 days working Okay now. Thank you Staples and your Technician! Zdenek
Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
These are not HP quality. Keeps wanting to print a test page. 1st one worked ok 2nd one 1 star
Response from StaplesBy December 7, 2021
Dear Ronald We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 63 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
This is the first time I’ve tried Staples ink in my printer and I have found it works just as well as the Brand name. I will definitely continue to buy Staples ink
Response from StaplesBy June 9, 2025
Dear Larry B Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
This remanufactured ink cartridge was an excellent deal. It's almost half the price of the typical ink cartridge for my name brand printer. And it works just as good. Great find! Will definitely be buying more in the future!