Customer reviews from bountytowels.com
Bounty - Quilted Napkin, 1-ply, 200 Napkins/Pack - White
Average customer rating
3.5
(494 Reviews)
Rating breakdown 494 reviews
5 Stars
220
4 Stars
63
3 Stars
64
2 Stars
41
1 Star
106
71%of customers recommend this product.
(
178 out of
251)
Customer Reviews for Bounty - Quilted Napkin, 1-ply, 200 Napkins/Pack - White
Customer Rating
1
Did you change your napkins?
on October 25, 2023
Posted by: KimL
I always use bounty napkins. I pay more but the quality is excellent. This last package is rough and much thinner than usual. I’m sorry I purchased these they are the same as discounted napkins I usually stay away from.
Response from bountytowels.comBy Customer Care, November 10, 2023
Your loyalty to our napkins means a lot to us, Kim, and we appreciate you letting us know about your recent purchase. We have not made any changes to the napkins, and have many quality checks in place to ensure they are quilted and absorbent for any messes! We want to hear more about the package you have to make this right. Give is a call at (800) 926-8689.
Written by a customer while visiting bountytowels.com
Customer Rating
1
Will Never Buy Bounty Napkins Again!
on October 29, 2023
Posted by: MaryLiza
The napkin is cheap and not worth the money when you can see your hand through the napkin. I’ve been using Bounty Napkins for years and have never been disappointed but this last purchase made the napkins from the 99¢ store look good. You have let me down with your napkins and your paper towels are headed for the same downgrade. I wish I could post a photo. I understand inflation. I understand shrinkflation. But to risk your reputation on producing such a cheap product and selling at a higher price is shameful.
Response from bountytowels.comBy Customer Care, November 10, 2023
We’re honored to have been your choice of napkin for years, MaryLiza, and know that this is not the experience we want you to have. There haven’t been any changes made to the napkins, and we have many quality checks for both them and our paper towels to ensure they are ready to tackle spills. We want to hear more about your experience to help you further. Please give us a call at (800) 926-8689 so we can look in to this for you.
Written by a customer while visiting bountytowels.com
Customer Rating
2
Terrible quality - only thin 1-ply available for same price as older better version.
on December 13, 2023
Posted by: Bird lady
I have used bounty napkins for many yrs now and these last ones I’ve bought in the last few months are half the strength they used to be. No 2-ply available - only 1-ply which is basically a select a size paper towel folded in 4ths! I cannot believe that you answering there is NO change - we all notice it and are telling you we don’t’ like the new cheap ones!
Response from bountytowels.comBy Customer Care, December 14, 2023
Thanks for sharing your feedback with us. We always want to impress you with consistent quality, so we're sorry for any disappointment with your recent experience using Bounty Napkins. Due to all the many quality checks our products go through to ensure perfect condition and optimal performance, we wouldn't expect you to be dissatisfied. We'd like to gather some information for our Quality Assurance Team in addition to trying to make things right for you. Please give us a call at 1 (800) 926-8689.
Written by a customer while visiting bountytowels.com
Customer Rating
1
reduced quality
on January 28, 2024
Posted by: Unhappy customer
Like many other recent reviewers, I've noticed that your napkins are much thinner now. Up until now, I've been a loyal customer but will not pay a premium price for an inferior product.
Response from bountytowels.comBy Customer Care, January 30, 2024
We really appreciate your loyalty and that you took the time to share your recent Bounty Napkins experience. We're very sorry for any disappointment but assure you that we're here to help. Our products go through lots of quality checks to ensure perfect condition, so what you've described is not what we would expect. We'd like to gather some information for our Quality Assurance Team and also try to make this right for you. Please give us a call at (800) 926-8689.
Written by a customer while visiting bountytowels.com
Customer Rating
5
Purple print napkins
on May 22, 2024
Posted by: Sarazks
I actually cannot find purple or any color Bounty print napkin.
Written by a customer while visiting bountytowels.com
Customer Rating
1
NAPKINS THIN AND RIP EASILY
on October 23, 2024
Posted by: Gerri68
I've been buying these napkins for a few years now because they were always good quality and thicker than most bu5 all I can say now is SHAME ON YOU!!! The quality has really gone down and these napkins are thin and rip easily!! I'm so disappointed, they're no longer my favorite!! You've sacrificed quality for profit!! I'm so tired of you large corporations taking advantage of working class/poor people!! I REFUSE to buy these napkins anymore, they're cheaper quality than fast food napkins!! Go back to making a quality product, I can't afford these napkins anymore!!
Response from bountytowels.comBy Customer Care, December 20, 2024
We're so sorry to hear your Bounty napkins feel thinner and have been ripping, Gerri. Please know, we always want to provide you with the best Bounty can offer, so we have many quality checks in place to ensure this. So we can learn more about your experience, please give us a call at (800) 926-8689.
Written by a customer while visiting bountytowels.com
Customer Rating
3
New white napkins
on May 2, 2025
Posted by: D Cornelius
We’ve used the white Bounty napkins for years! What has happened to the product? Our recent packages purchased are definitely different- rougher feeling, with little dot pattern. Definitely not the quality of the past product. Very disappointed!
Response from bountytowels.comBy Customer Care, May 3, 2025
We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from Bounty. So we can help, as well as share your experience with our Quality Team, please get in touch with us at (800) 926-8689.
Written by a customer while visiting bountytowels.com
Customer Rating
5
Can't wait for printed to come back
on July 5, 2020
Posted by: shop929
from Rockford
I LOVE Bounty napkins and paper towels, the printed ones. Due to covid they can't be found anywhere. When they finally are available again I am going to stock up like I never did before! I LOVE the green leaf print!!!
I would recommend this to a friend!
Written by a customer while visiting bountytowels.com