Customer Reviews for Staples - Hard Floor Chair Mat, 36" x 48'' - Chestnut
Customer Rating
5
Bad experience at Staples
on August 30, 2015
Posted by: Paula K.
Well I bought an item and it had to be ordered so they said it would come to my house in two days but that didn't happen. On day four I called the store got the run around and passed back an fourth on the phone. Finally someone spoke to me and checked on my order with no resolve to where my order was but assured me it would be there by Monday (making it 7 days for a 2 day delivery) well on that day it never arrived. So I call customer service and they too we're unsure as to where it was. At this point I had enough and demanded my money back and I was going somewhere else. It's pretty ridiculous if you ask me and I won't be shopping at staples anymore.
The product description for this mat called it laminate and said that it was made of wood so I thought that it was a wood laminate similar to Pergo or other laminate flooring. It is 100% plastic with "woodgrain" printed on it.
The mat is terrific. My chair rolls easily and the floor is safe from both the chair wheels and dropped dripped and spattered paint. I would only be better if it came in more interesting colors.
Not very please with the quality of the mat. Very flimsy material; chair makes indentation marks. Originally thought this was for carpeted areas; selected from in-store catalog. Would not buy anything sight unseen again.
I have other chair mats and this one is by far the worst. The chair sitting on it alone makes significant indentations making it difficult to roll the chair on the mat. Plus the ruts make it look bad.