Customer reviews from Staples
Staples - Remanufactured Standard Yield Toner Cartridge Replacement for Brother TN420 - Black
Average customer rating
3.8
(273 Reviews)
Rating breakdown 273 reviews
5 Stars
149
4 Stars
38
3 Stars
23
2 Stars
11
1 Star
52
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Staples - Remanufactured Standard Yield Toner Cartridge Replacement for Brother TN420 - Black
Posted by: H.E.
from Washington
Verified Purchase:Yes
It was for my business
Written by a customer while visiting Staples
Posted by: S.P.
Verified Purchase:Yes
Very short usability
Written by a customer while visiting Staples
Posted by: D.L.
from Columbus
Verified Purchase:Yes
I am a first-time buyer for this laser cassette. It works as expected. I'm sure I will try TRU RED(tm). The only question I have is what do I do with my old cassette? I would like to recycle it but there were no instructions in the packaging telling me what to do with my old unit. If there was I missed them.
Written by a customer while visiting Staples
Customer Rating
2
Was sent a defective one.
on October 12, 2015
Posted by: Paula K.
This is the second one of these drums that I bought. The Brother brand was getting too expensive so I decided to train this. The last one was fine. I just installed this one today and cannot get rid of the "drum needs to be replaced light." The copies are coming out faded and scratchy looking. Just like they do when you need to replace the drum. Now I have to go through the hassle of exchanging this. Have also had a nightmare with Staples delivery service to my home. Constant delays. They can't seem to deliver without my making many phone calls to customer service in the last few months.
Written by a customer while visiting Staples
Customer Rating
5
it seems to work just
on February 7, 2016
Posted by: Paula K.
it seems to work just like an original
Written by a customer while visiting Staples
Customer Rating
1
poor quality and getting a
on July 22, 2015
Posted by: Paula K.
poor quality and getting a replacement
Written by a customer while visiting Staples
Customer Rating
1
Drum
on June 3, 2015
Posted by: Paula K.
This product does not work properly
Written by a customer while visiting Staples
Customer Rating
4
Call the number then it will work fine.
on October 14, 2015
Posted by: Paula K.
I Put the cartridge in and it works fine. However I had to call the number on John instruction sheet to find right sequence in the printer setting to reset the drum life counter. The printer instruction book did not have the information but the drum instruction paper had a number to call and they answered and gave me the information I needed right away .
Written by a customer while visiting Staples