I don't understand the difference between the same purchase in the store and order online. The instructions on how to install the cartridge are poor. I have purchased this cartridge many times. The replacement cartridge was all ways one part not the reconfiguration I experienced.
The quality was very poor / very light. I will definitely NOT buy another remanufactured cartridge.
Written by a customer while visiting Staples
Customer Rating
1
Buy Brand
on February 19, 2014
Posted by: Paula K.
This the second time that I purchased the recycled staples brand and had to return it. Besides geting a toner bath it did not fit in the printer correctly. Needless to say pay the $5 and buy brand.
Written by a customer while visiting Staples
Customer Rating
1
"Toner ink low" message would not clear and I had to replace after about 900 pages printed
on November 29, 2016
Posted by: Paula K.
From the first time loaded into my printer it triggered the " toner ink low" warning message in my printer and I could not clear the message. So when the ink was used up I had no warning and suddenly my documents could not be printed. Of course I was working on a deadline at the time! Not worth buying at all.
Written by a customer while visiting Staples
Customer Rating
5
Truly high yield!
on June 30, 2016
Posted by: Paula K.
This toner lasted much longer than I expected. Their claim that it is high yield is really true. We run a small business and don't have tons of money for supplies so it is refreshing to find a toner that actually does last as long as the claim.