I will not buy this product again! It’s the second time I got a dud with no ink.
By Cartridge Support, March 23, 2026
Dear DY Thank you for your feedback. We are sorry to hear you are not fully satisfied with your 62XL/62 Staples remanufactured cartridge. This could be related to a firmware update pushed by HP to your printer. If that is the case, we would be happy to replace the cartridge with inkjets that are compatible with your printer. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you!