Customer reviews from dunkinathome.com
Dunkin' Donuts - Dunkin' Milk Chocolate Hot Cocoa, 22ct
Average customer rating
4.5
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
134
4 Stars
22
3 Stars
10
2 Stars
1
1 Star
13
76%of customers recommend this product.
(
42 out of
55)
Customer Reviews for Dunkin' Donuts - Dunkin' Milk Chocolate Hot Cocoa, 22ct
Customer Rating
1
No thanks to artificial sweeteners
on December 16, 2019
Posted by: Philt
from Chicago
Can’t stand taste from any fake sweeteners. Label it low cal to warn people.
No, I would not recommend this to a friend.
Response from dunkinathome.comBy Dunkin, Education, December 19, 2019
Thanks for reaching out. Our Hot Cocoa K-Cup® pods contain sugar as well as sucralose as ingredients. We'll be sure to share your feedback with our team.
Written by a customer while visiting dunkinathome.com
Customer Rating
1
Taste
on December 26, 2020
Posted by: Tammie
Gender:Female
Frequency of use:Monthly
Cannot drink this, due to the artificial sweetener, sucralose. (Causes bad stomach pain, and nausea.) Please make one, without artificial sweeteners.
No, I would not recommend this to a friend.
Response from dunkinathome.comBy Dunkin', Consumer Care, December 29, 2020
Tammie, we're disappointed to hear that you didn't care for our Milk Chocolate Hot Cocoa. While we do not make a Hot Cocoa at this time without sucralose as an added ingredient, we will let our teams know you would like to that option offered in the future! We have also reached out via email so we may learn more and go over other options with you!
Written by a customer while visiting dunkinathome.com
Customer Rating
5
So good
on December 13, 2019
Posted by: Susan81
from Winder ga
Gender:Female
I brought this for the first time and I have to say it is my new favorite. Great taste.
I would recommend this to a friend!
Written by a customer while visiting dunkinathome.com
Customer Rating
1
Why Sucralose?
on November 3, 2020
Posted by: Bummed
Our family and friends would love to drink the mood hot cocoa if they would remove the Sucralose from. The ingredients?
No, I would not recommend this to a friend.
Response from dunkinathome.comBy Dunkin' At Home, Consumer Care, November 19, 2020
Thank you for reaching out, we appreciate your continued loyalty to our Dunkin' products! We will be sure to let our teams know that you would like to see the sucralose removed from the ingredients in our Dunkin' Hot Cocoa Mix K-Cups and thank you for time you have taken to provide us with this feedback. We hope you continue to enjoy our products for years to come.
Written by a customer while visiting dunkinathome.com
Customer Rating
1
Why ??
on January 16, 2021
Posted by: GBPak68
from Normal Il
Gender:Female
Frequency of use:Monthly
Why do you use sucraloae in your Hot Chocolate K Cup when you already have sugar in your ingredients. I was so excited when I heard it was available, so sad when I read the ingredients.
No, I would not recommend this to a friend.
Response from dunkinathome.comBy Dunkin' At Home, Consumer Care, January 22, 2021
Thank you for reaching out, we appreciate your continued loyalty to our Dunkin' products and are sorry to learn that you were not happy with the ingredients in our Milk Chocolate Hot Cocoa K-Cups! We will be sure to let our teams know that you would like to see sucralose removed and hope you continue to enjoy our products for years to come. Additionally, we have reached out via email and hope to connect soon!
Written by a customer while visiting dunkinathome.com
Customer Rating
1
Very Disappointing
on February 11, 2022
Posted by: Chelledar
from Watertown, MA
Gender:Female
This is very disappointing! It is so weak in taste! The first few ingredients are not cocoa! Hardly any cocoa taste at all! I would prefer more cocoa, then adding my own milk/cream.
No, I would not recommend this to a friend.
Response from dunkinathome.comBy Dunkin at Home, Consumer Care, February 15, 2022
We are sorry to hear that you did not enjoy this product and appreciate your feedback. We are forwarding your comments to the appropriate team for review. We are also reaching out to you via email and hope to connect with you soon to learn more.
Written by a customer while visiting dunkinathome.com
Customer Rating
3
Sucralose
on November 29, 2020
Posted by: Jengw
from Nc
Gender:Female
I didn't read the ingredients just because I didn't think about it but as soon as I tasted this I could tell it had an artificial sweetener in it. Don't understand why it has both sugar and sucralose. I just want my real sugary goodness hot chocolate guilty pleasure.
Written by a customer while visiting dunkinathome.com
Customer Rating
1
Poor
on November 15, 2019
Posted by: Mac72
from Butke va
Gender:Male
Bought had a bad taste thought it would be better.
No, I would not recommend this to a friend.
Response from dunkinathome.comBy Dunkin, Consumer Care, November 25, 2019
Oh no! We are sorry to hear about your experience with our Dunkin Hot Chocolate K-Cups. We would like to gather additional information and have reached out via email to learn more about your experience. Hope to connect soon!
Written by a customer while visiting dunkinathome.com