I was thrilled to find a less expensive choice for my Canon printer. I find Canon ink to be extremely expensive. Because of this I have thought of getting a different printer with less expensive ink. I ordered this ink and am thrilled with it. Couple this with free delivery it is a win-win.
These are stated as recycled products that I tried to save some money. The local staples stores did not carry the TruRed brand ink I needed it was only available by web order. The ordering process went well. The Magenta and Cyan 226 cartridges worked without issue in my old Canon MG5220 printer. The Yellow cartridge had leaked within the package both under the cellophane wrap around the cartridge proper and into the sealed plastic packing bag it was in. I used the website chat feature to return it. I just wanted to exchange the Yellow cartridge but the return policy was to return the entire item (3 cartridges together). Staples sent out the replacement CMY package and a label to return my two good cartridges and the one bad one. Overall my printer is working fine for my non-photo work so far. I gave 3 stars (5 stars * 2/3 of cartridges were good). Return process was quite good but still it was an inconvenience.
I JUST put the 1 cartridge in and the ink is barely there. The "remanufactured" ink is not worth the money. Very disappointed and would like a refund.
Response from StaplesBy January 25, 2023
Dear Carole We truly regret hearing that you're not completely satisfied with your Staples Canon PGI-225 replacement cartridge. Please reach out to our support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Order was fulfilled in two packages because one of the items was back ordered. Both packages arrived earlier than expected with exactly what I ordered.
these cartridges work just as good as the ones from the manufacture I will keep buying them and recommend them to anyone that ask about cartridges I don't do 5 stars