Customer reviews from Staples
Staples - Remanufactured High Yield Toner Cartridge Replacement for Brother - Black
Average customer rating
3.8
(273 Reviews)
Rating breakdown 273 reviews
5 Stars
149
4 Stars
38
3 Stars
23
2 Stars
11
1 Star
52
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Staples - Remanufactured High Yield Toner Cartridge Replacement for Brother - Black
Customer Rating
5
No difference from brand new drum
on May 24, 2018
Posted by: CYNTHIA TAVILLA
from Arlington
I have purchased new drums in the past... this was my first Remanufactured Drum Unit. Have been using it for several weeks... can't see any difference.
Written by a customer while visiting Staples
Customer Rating
5
on April 9, 2021
Posted by: E.R.
So far it is working as well as the brand new ones I have bought in the past. I would recommend it although I do think the price is a little high for a drum that is not brand new.
Written by a customer while visiting Staples
Customer Rating
1
Seems empty
on July 13, 2021
Posted by: J.E.
Changed the cartridge and it seems to be empty.
Response from StaplesBy July 15, 2021
Dear Joshua Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
5
Black Drum Unit
on June 30, 2015
Posted by: Paula K.
working very well
Written by a customer while visiting Staples
Customer Rating
1
Worthless
on September 4, 2015
Posted by: Paula K.
The drum did not work and I had to return it and purchase the brand product. Techs told me never to purchase these remanufactured ones as they are RARELY good.
Written by a customer while visiting Staples
Customer Rating
1
on May 22, 2018
Posted by: R.S.
It was terrible. As soon as I put the unit in the printer it still sends the message that the drum needs replacing.
Written by a customer while visiting Staples
Customer Rating
5
Great remanufactured product
on April 7, 2019
Posted by: T.C.
from Nelson
This drum works great and I am pleased with it. The cost was much better for the remanufactured product over the brand new one.
Written by a customer while visiting Staples
Customer Rating
3
Disappointed not filled all the way
on October 16, 2018
Posted by: B.P.
Disappointed the prior drum and toner lasted only a month usually they last at least 3-4 months. My volume and contrast was the same. So I put in the most recent Toner and now it says to replace again after only 2 weeks. I don't think they are filling them all the way. I never go through them this fast. If this happens again I will go back to my local Cartridge World and stop using the Staples Sustainable brand.
Written by a customer while visiting Staples