Customer reviews from Staples
Staples - Remanufactured High Yield Toner Cartridge Replacement for Brother - Black
Average customer rating
3.8
(273 Reviews)
Rating breakdown 273 reviews
5 Stars
149
4 Stars
38
3 Stars
23
2 Stars
11
1 Star
52
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Staples - Remanufactured High Yield Toner Cartridge Replacement for Brother - Black
Customer Rating
5
Sustainable Earth Drum Unit
on April 15, 2016
Posted by: Paula K.
This is an excellent program that is environmental friendly as well as financial friendly for the purchaser. I can see no difference in my printer quality and have purchased these units for several times.
Written by a customer while visiting Staples
Customer Rating
5
Support was great
on June 9, 2020
Posted by: F.T.
I my Brother MFC7360N did not reset the drum counter in the way described on the packaging of my remanufactured unit. I called tech support and within 2 minutes they told me how to do that and it worked.
Written by a customer while visiting Staples
Customer Rating
5
Excelent
on June 11, 2015
Posted by: Paula K.
I am extremely satisfied with the purchase I made remanufactured drum for my Brother multifunction laser printer because prints are high quality and have not had any problems.
Written by a customer while visiting Staples
Customer Rating
5
Great
on July 28, 2017
Posted by: Paula K.
Great
Written by a customer while visiting Staples
Customer Rating
4
Good
on August 20, 2017
Posted by: Paula K.
Not sure at first about a re-done drum. After putting it in with new toner cart. machine still blinked drum as being bad. Called support and they were not open had to wait three days to call again. Talked with Becca and had problem solved in less than 2 min.
Written by a customer while visiting Staples
Customer Rating
3
The Printer is talking to me
on April 15, 2020
Posted by: K.M.
I am not sure about the re-manufactured drum. the printer does not seem to understand I have a re-manufactured drum in its guts & is still telling me at least once a day that the drum is ready to expire & I should get it a replacement right away. I thought when I put the new drum in (after following all directions of course) it would be a happy camper. And I have not been able to get to the right page at STAPLES to get a label to send the old drum in to be "Green". SO I'm not sure how I am feeling right now.
Response from StaplesBy April 23, 2020
We’re very sorry to hear that your recent order arrived defective. We would be to process an exchange to have the defective item returned and a new item shipped back out to you. Please contact us by phone at 1-800-333-3330 option 3 or chat with us live to let us know what you decided. https://www.staples.com/hc
Written by a customer while visiting Staples
Customer Rating
4
replacement works
on June 14, 2021
Posted by: pharmacy
it worked on our printer
Written by a customer while visiting Staples
Customer Rating
3
Why don''t you have drums
on January 20, 2016
Posted by: Paula K.
Why don''t you have drums in the store? I am a long time cusrtomer bought my monochrome from you and you do not
Written by a customer while visiting Staples