Customer reviews from Staples
Staples - Remanufactured High Yield and Standard Ink Cartridge Replacement for HP 62XL/62, 2/Pack - Black/Tri-Color
Average customer rating
3.6
(193 Reviews)
Rating breakdown 193 reviews
5 Stars
97
4 Stars
22
3 Stars
17
2 Stars
10
1 Star
47
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Staples - Remanufactured High Yield and Standard Ink Cartridge Replacement for HP 62XL/62, 2/Pack - Black/Tri-Color
Posted by: SUE K.
Verified Purchase:Yes
This was very messy and went on the paper heavy or really wet and then smeared. It was all over my hands. I will be not be buying this brand again.
Response from StaplesBy September 16, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
1
TRU RED Remanufactured Ink Cartridge
on May 29, 2021
Posted by: ANTOINETTE L.
These cartridges are listed as compatible with our HP Envy 5665 printer but our printer sent an error code that would not allow us to use them. I was forced to return the purchase and buy a HP product.
Response from StaplesBy June 1, 2021
Dear Antoinette We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 62XL/62 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: THRESA M.
Verified Purchase:Yes
thought I was purchasing HP cartridges but photo and description. They wasn't! Previously purchased same cartridges and they will not work in my HP printer!
Written by a customer while visiting Staples
Posted by: BOB M.
Verified Purchase:Yes
After only a few copies I gort a warning message that the cartridge was wruunig low
Response from StaplesBy May 5, 2021
Dear Bob Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: S.M.
Verified Purchase:Yes
It is exactly what we needed.
Written by a customer while visiting Staples
Posted by: B.L.
Verified Purchase:Yes
Does not produce red ink :(
Response from StaplesBy September 16, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: B.K.
Verified Purchase:Yes
so far it’s ok. have to see how long it lasts
Written by a customer while visiting Staples
Posted by: GLEN M.
Verified Purchase:Yes
Delivered in one day - great
Written by a customer while visiting Staples