Customer reviews from Staples
Staples - Remanufactured High Yield and Standard Ink Cartridge Replacement for HP 62XL/62, 2/Pack - Black/Tri-Color
Average customer rating
3.6
(193 Reviews)
Rating breakdown 193 reviews
5 Stars
97
4 Stars
22
3 Stars
17
2 Stars
10
1 Star
47
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Staples - Remanufactured High Yield and Standard Ink Cartridge Replacement for HP 62XL/62, 2/Pack - Black/Tri-Color
Posted by: CLIFF L.
Verified Purchase:Yes
Great price availability rewards incentive and shipping time. Have yet to use the colored ink and especially do not know how long the cartridge will last - and to us that is one of the most important features of ink cartridges.
Response from StaplesBy April 15, 2022
Dear Cliff Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Written by a customer while visiting Staples
Posted by: B.T.
Verified Purchase:Yes
The first cartridge I received didn’t work at all. The replacement cartridge worked.
Response from StaplesBy March 2, 2021
Dear Beverly Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: Quiksan
Verified Purchase:Yes
These work beautifully for HP and appear to actually be packaged JUST for that purpose. Less expensive same product.
Response from StaplesBy November 4, 2021
Dear Sandra Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Written by a customer while visiting Staples
Posted by: STEVE L.
Verified Purchase:Yes
with the amount of ink I use family genealogist it is great to find a more affordable alternative!
Written by a customer while visiting Staples
Posted by: FRANCES H.
Verified Purchase:Yes
Try Red is just as good as HP! But cheaper!!!
Response from StaplesBy November 3, 2021
Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Written by a customer while visiting Staples
Posted by: Driver8
Verified Purchase:Yes
I tried this out because of the price and scarcity of HP ink. The print is fuzzy as noted by others and even after cleaning and alignment two times no improvement. Don't waste your money on this product if you desire clear crisp printing. What a disappointment.
Response from StaplesBy June 14, 2021
We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 62XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: GERALD BURKE, MD
Verified Purchase:Yes
A DREADFUL''SUBSTIUTE" Could not get my printer to accept it & it just doesn't work! This smells like a scam - SHAME ON YOU `
Response from StaplesBy November 1, 2021
Dear Gerald We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 62XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: Paula
Verified Purchase:Yes
The expiration date on it is 10/20/2020. Would it still be ok to use? We were disappointed to see this and will be needing to replace our color Cartridge soon.
Response from StaplesBy January 14, 2021
Thank you for your review please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples