Customer reviews from Staples
Staples - Remanufactured High Yield and Standard Ink Cartridge Replacement for HP 62XL/62, 2/Pack - Black/Tri-Color
Average customer rating
3.6
(193 Reviews)
Rating breakdown 193 reviews
5 Stars
97
4 Stars
22
3 Stars
17
2 Stars
10
1 Star
47
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Staples - Remanufactured High Yield and Standard Ink Cartridge Replacement for HP 62XL/62, 2/Pack - Black/Tri-Color
Posted by: D.P.
Verified Purchase:Yes
Not having any problem with this ink...thank god this is available
Written by a customer while visiting Staples
Posted by: Valerie
Verified Purchase:Yes
There was very little ink in the cartridge. I will not buy remanufactured cartridges again. This is the 2nd time this has happened.
Response from StaplesBy August 29, 2022
Dear Valerie We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 62XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: C.S.
Verified Purchase:Yes
So far it seems to work good.
Response from StaplesBy Cindy, November 17, 2023
Dear Carol Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated ink and toner support team at 1-877-228-3128.
Written by a customer while visiting Staples
Customer Rating
4
Easily a competitor for big name brands
on November 7, 2024
Posted by: C.H.
[This review was collected as part of a promotion.] I received the product through the Stellar Product Testing Panel but this is my unbiased review. The installation of the cartridge is just as easy as any other brand. The text quality is clear and picture quality is solid. I've printed several packets of information and photos and it seems to still have a lot of ink left in the cartridge. You'd never know it wasn't a big name brand. It's an easy cheaper alternative option for printer ink.
Written by a customer while visiting Staples
Posted by: M.G.
Verified Purchase:Yes
Ink cartridges did not work unable to print. One of the cartridges ran out of ink very quickly
Response from StaplesBy September 1, 2020
Hi Maricela G. I am sorry you are experiencing any issues with our cartridge. We are here to help. Please contact us at 1-877-228-3128 for troubleshooting assistance or a replacement if you still have the cartridge.
Written by a customer while visiting Staples
Posted by: JOHN P.
Verified Purchase:Yes
Only printed 10 to 20 pages and it stopped printing as if it was out of ink.
Response from StaplesBy May 6, 2021
Dear John We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 62XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: DORYCE F.
Verified Purchase:Yes
Great product great price
Response from StaplesBy November 15, 2021
Dear Doryce Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Written by a customer while visiting Staples
Customer Rating
4
Great Price for Great Ink
on November 7, 2024
Posted by: D.K.
[This review was collected as part of a promotion.] I have to say that I was a little worried about using this remanufactured ink cartridge replacement as I usually use the name brand only. The cartridge was easy to install and we had the printer up and running right away! The quality of the printing was great not too light or dark just right. I recommend this ink cartridge for all your printing needs it is eco friendly as well. I was able to test this printer ink to try as part of the Stellar Product Testing Panel.
Written by a customer while visiting Staples