Customer reviews from Staples
Staples - Remanufactured High Yield and Standard Ink Cartridge Replacement for HP 62XL/62, 2/Pack - Black/Tri-Color
Average customer rating
3.6
(193 Reviews)
Rating breakdown 193 reviews
5 Stars
97
4 Stars
22
3 Stars
17
2 Stars
10
1 Star
47
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Staples - Remanufactured High Yield and Standard Ink Cartridge Replacement for HP 62XL/62, 2/Pack - Black/Tri-Color
Posted by: D.N.
Verified Purchase:Yes
I thought I would be saving money by ordering this ink. I was definitely wrong. The ink cartridge colors were fainter than normal from the beginning and the cartridges only lasted about 1/3 as long as the name brand HP cartridges. Very disappointing!!!!
Response from StaplesBy June 18, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: JOHNNIE G.
Verified Purchase:Yes
Thank you for making a more reasonably priced ink cartridge.
Written by a customer while visiting Staples
Posted by: VINCENT M.
from Burlington Township
Verified Purchase:Yes
The product installed easily. but one cartridge skipped a lot. I contacted Staples and they remedied the problem.
Written by a customer while visiting Staples
Posted by: SALVATORE F.
Verified Purchase:Yes
These are good for a budget but do not last anywhere near as long as regular HP.
Written by a customer while visiting Staples
Posted by: DARELL O.
Verified Purchase:Yes
It works and that is what I was shooting for
Written by a customer while visiting Staples
Posted by: EVANGELINE D.
Verified Purchase:Yes
It worked great was very pleased with it but with 1/4 cartridge full it quit working. Tried 3 different suggestions to unclog it but immediately clogged agin.
Response from StaplesBy September 6, 2022
Dear Evangeline We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 62 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: BONNIE M.
Verified Purchase:Yes
I've used several of these remanufactured/refilled ink cartridges and they work the same as the originals.
Response from StaplesBy September 23, 2025
Dear Bonnie M. Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Customer Rating
4
Strong Color and Great Cartridges
on November 8, 2024
Posted by: A.C.
[This review was collected as part of a promotion.] This product was sent to me and I am reviewing it as a part of the Stellar Product Testing Panel! I am really impressed with the performance of these ink cartridges! When I considered the size of the cartridges I did not expect the number of prints I made to maintain consistent color and evenness. I did not experience any skipping color fading or smearing after printing which was wonderful. The packaging was minimal cardboard (?) and recyclable. I appreciate the attention to reducing those single-use non-recyclable materials when shipping! Installing it was a simple process! Popped down the lid slot the cartridges and you're ready to go! I really enjoyed using these cartridges and I will be repurchasing soon. I would highly recommend these cartridges!
Written by a customer while visiting Staples