Customer reviews from tazo.com
Tazo - Black Tea, Tea Bag, 1.5 Oz., 16/Box (10794522003058)
Average customer rating
4.3
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
39
4 Stars
2
3 Stars
1
2 Stars
3
1 Star
5
87%of customers recommend this product.
(
39 out of
45)
Customer Reviews for Tazo - Black Tea, Tea Bag, 1.5 Oz., 16/Box (10794522003058)
Customer Rating
5
I love this tea!
on March 2, 2024
Posted by: Isabelle
from United States
I love TAZO Chai Tea! I decided to brew this and make it iced and it was delicious! A creamy chai.
I would recommend this to a friend!
Written by a customer while visiting tazo.com
Customer Rating
1
NOT Decaf!!!
on May 24, 2024
Posted by: Cheri
from South Salem, NY
I've learned that Tazo Decaf Chai, which had no caffeine, has been replaced with Regenerative Chai, which has a 3 out of 5 amount of caffeine. Now those of us who are caffeine-free and loved Tazo Decaf Chai are out of luck. I am not a happy customer.
No, I would not recommend this to a friend.
Written by a customer while visiting tazo.com
Customer Rating
1
No taste
on August 19, 2024
Posted by: Tess
this tea used has been my favorite tea for many but no longer. The new regenerative tea has no taste. I will have to look for a new brand.
Response from tazo.comBy Cedric, TAZO, August 20, 2024
Hey, We're truly sorry to hear that you're not enjoying the new TAZO Regenerative Organic Chai. We understand that change can be difficult, especially when it involves a favorite product. We're committed to providing our customers with the best possible experience, so your feedback is invaluable.
Have you ever tried the TAZO Vanilla Caramel Chai? It combines the classic spices of chai with the richness of bold black teas. It’s a sweet twist on a spicy favorite. It’s not just better. It’s better-er.
Give it a try, it could potentially become your new favorite.
Have you ever tried the TAZO Vanilla Caramel Chai? It combines the classic spices of chai with the richness of bold black teas. It’s a sweet twist on a spicy favorite. It’s not just better. It’s better-er.
Give it a try, it could potentially become your new favorite.
Written by a customer while visiting tazo.com
Customer Rating
3
Spices are weak in flavor
on September 23, 2024
Posted by: Arieslover
This used to be my go to when I’d go shopping always got this. It used to be really good but something has changed doesn’t have much of chai flavor the spices are weak in flavor lately.
Response from tazo.comBy Esethu, TAZO -USA, September 23, 2024
Hi Aries!
Thank you so much for taking the time to share your feedback about our TAZO Regenerative Organic Chai 16 Teabags. We are truly sorry to hear that it didn’t meet your expectations. Your satisfaction is incredibly important to us, and we genuinely care about your experience. Please don’t hesitate to reach out to our consumer service team at 1-800-657-3001 (Monday to Friday 9:00AM - 5:00PM Eastern Time) with the reference number of 148826. We’re here to listen and help resolve any concerns you may have.
Thank you so much for taking the time to share your feedback about our TAZO Regenerative Organic Chai 16 Teabags. We are truly sorry to hear that it didn’t meet your expectations. Your satisfaction is incredibly important to us, and we genuinely care about your experience. Please don’t hesitate to reach out to our consumer service team at 1-800-657-3001 (Monday to Friday 9:00AM - 5:00PM Eastern Time) with the reference number of 148826. We’re here to listen and help resolve any concerns you may have.
Written by a customer while visiting tazo.com
Customer Rating
1
To much pepper...
on October 29, 2024
Posted by: Spud8610
from Washington State
I purchased this yesterday thinking it was the same ol Chai because there were no other options. This is not good. Why so much pepper? I feel like it tastes like a bad steak...i wish I wouldn't have purchased two boxes...
No, I would not recommend this to a friend.
Response from tazo.comBy Esethu, TAZO -USA, November 4, 2024
Hi! Thanks a bunch for sharing your thoughts on our TAZO Regenerative Organic Chai 16 Tea Bags. We're really sorry to hear it didn't quite hit the mark for you. We always aim to create flavors that bring joy, and your feedback means a lot to us.
We truly care about quality and making sure our consumers are happy. Please feel free to reach out to our friendly consumer service team at 1-800-657-3001 (Monday to Friday from 9:00 AM to 5:00 PM Eastern Time) with the reference number 161542. We’re here to help and want to make things right for you!
We truly care about quality and making sure our consumers are happy. Please feel free to reach out to our friendly consumer service team at 1-800-657-3001 (Monday to Friday from 9:00 AM to 5:00 PM Eastern Time) with the reference number 161542. We’re here to help and want to make things right for you!
Written by a customer while visiting tazo.com
Customer Rating
5
TEAAAA
on December 5, 2024
Posted by: Anonymous
from chapel hill nc
very good tea even drinking it white making this review and rating :)
I would recommend this to a friend!
Written by a customer while visiting tazo.com
Customer Rating
1
Disappointed
on December 8, 2024
Posted by: Lehj16
I tried a lot of chai and this one was so disappointing. Hardly any flavot… tasted like black tea and I used a pouch in a a single cup, not a teapot. I tried camellia sinensis, Winston, Twinnings : all my of them tasted better than this one.
Response from tazo.comBy Esethu, TAZO -USA, December 11, 2024
Hi,
Thank you for sharing your feedback about our TAZO Regenerative Organic Chai 16 Teabags. We are really sorry to learn that the product did not live up to your expectations.
We're all about creating flavors that delight and bring a smile to our consumers. Your thoughts really mean a lot to us in making that happen! We place a high priority on quality and ensuring consumer satisfaction, as it is at the heart of what we do.
If you could please reach out to our dedicated consumer service team at 1-800-657-3001, available from Monday to Friday between 9:00 AM and 5:00 PM Eastern Time, and provide them with the reference number 171030, we would be more than happy to address any concerns you may have and work towards providing you with a satisfactory resolution.
Thank you for sharing your feedback about our TAZO Regenerative Organic Chai 16 Teabags. We are really sorry to learn that the product did not live up to your expectations.
We're all about creating flavors that delight and bring a smile to our consumers. Your thoughts really mean a lot to us in making that happen! We place a high priority on quality and ensuring consumer satisfaction, as it is at the heart of what we do.
If you could please reach out to our dedicated consumer service team at 1-800-657-3001, available from Monday to Friday between 9:00 AM and 5:00 PM Eastern Time, and provide them with the reference number 171030, we would be more than happy to address any concerns you may have and work towards providing you with a satisfactory resolution.
Written by a customer while visiting tazo.com
Customer Rating
5
Safe and nice
on December 11, 2024
Posted by: Kail
I have AFRID and struggle trying a lot of things but this chai is one of the few I can drink. The flavors combine well and aren't overwhelming and has perfectly clear instructions on the packet and not just the box. It's perfect for a iced chai and tasted great with oat creamer.
I would recommend this to a friend!
Written by a customer while visiting tazo.com